Job Details
** Customer Service 1**
**Job Category****:** Stations-Central **Requisition Number****:** CUSTO03924 Showing 1 location **Job Details**
**Description**
Pilot Freight Services is seeking a **Customer Service Representative** for our **Milwaukee Station,** located in Oak Creek, WI**.** The hours for this position are **Monday through Friday, 8am - 5pm**
**Responsibilities:**
* Frequent and accurate communication to customer, cartage agents, and other station and company personnel.
* Provide rate quotes on shipments
* Track & trace shipments progress and resolve any problems
* Coordinate recovery and delivery schedules with various cartage agents and reliably relay information to all parties concerned in a timely manner
* Update customer sheets
**Qualifications:**
* Must have some Customer Service background
* Must be detail-oriented
* Must have excellent computer and communication skills
* Must have the ability to multitask in a high-paced environment
Qualifications
**Skills**
**Preferred**
**Customer service experience** *Some Knowledge* **Behaviors**
**Preferred**
**Team Player****:** Works well as a member of a group
**Motivations**
**Preferred**
**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility
**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization
**Education**
**Required**
High School or better.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Required**
High School or better.
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)