Job Details
At Tony's Fresh Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.
POSITION SUMMARY:
The Second Assistant Store Director is responsible for supporting the Store Director in the daily business operations of a retail store. General tasks include supervising employees, managing, and handling center store grocery inventory, communicating with, and helping customers/employees, and carrying out the directives given by the manager and District Managers. A flexible work schedule and regular attendance are necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The essential duties and responsibilities of this position include, but are not limited to, the following:
- Leads management team effectively by touring the sales floor and providing feedback
- Monitors and ensures effective merchandise presentation
- Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
- Ensures Grocery back room is intact and supervises his/her grocery lead's orders
- Monitors that the store is in good shape and aisles are full of product
- Weekly check on leftover sale products to ensure products are picked up or marked down
- Knowledgeable with the various department functions
- Managing, supporting, and ensuring customer/employee needs, complaints, and issues are successfully resolved
- Closes stores with no other manager presence 4 nights a week -- Reliability, dependability, honesty, and integrity are required
- Acts as a role model and exemplifies TFM's values, culture, quality, and customer service
- Models and demonstrates exceptional customer/employee-centered standards to store associates by following and training the Clean, Fast, & Friendly service model
SKILLS AND QUALIFICATIONS:
- High School Diploma/GED 2-4 years in a retail industry-leading role
- Effective leadership, interpersonal, and customer service skills
- Ability to comfortably engage with all store personnel
- Ability to work in a fast-paced environment
- Proficient computer skills
- Excellent analytical and problem-solving skills
- Ability to meet deadlines while adapting to regularly changing work priorities
- Ability to take direction and strong listening skills
- Demonstrate excellent verbal and written communications skills
- Ability to work independently and exhibit professional judgment among multiple cross-functional team members
- Comprehensive knowledge of store operations and human resource functions
PHYSICAL DEMAND AND WORK CONDITIONS:
The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job.
- Physical labor throughout the course of the workday
- Required to lift, push, pull, and/or carry-up to 50 lbs.
- Tasks involve stooping, walking, and bending
- This position will work in various stores. Typically, this environment is subject to:
- Exposure to extreme temperature changes, moisture, noise, odors, and moving equipment.
- Performing other physical activities such as reaching, bending, and climbing.
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.