Job Details
** Operations Support Specialist**
**Job Category****:** Constructive Companies **Requisition Number****:** OPERA02786 Showing 1 location **Job Details**
**Description**
Founded in early 2008, Fay Servicing committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer and originator that sees the customer behind every loan, we understand that our customers arent loan numbers theyre homeowners.
Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight we set out to build a different kind of servicing company from the ground up.
Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an **Operations Support Specialist** to join our Constructive Loans team.
The **Operations Support Specialist** will be responsible for supporting the Loan process through all stages. The role is responsible for gathering documents and information requested in conjunction with commercial lending applications. The role will also be responsible for pulling reports for management.
**What you will do for Constructive:**
* Coordinate and monitor operational deliverables to ensure timely completion
* Work with various departments and act as liaison between departments
* Create, retrieve and provide reports to help manage day to day operations
* Facilitate, schedule and record meetings as needed
* Assist with onboarding new hires including scheduling and coordinating training
* Assist and complete regulatory monitoring tasks for timely completion
* Perform any other duties as assigned
**What you will bring to Constructive:**
* High school diploma/GED required
* 1 + year of experience in support of a loan operations team
* Proficient in Microsoft Office products (Word, Excel, Power Point, Visio)
* Excellent organization and planning skills
* Strong written and verbal communication skills
* Able to work and adapt to using multiple operating systems and applications as needed
* Self-motivated, detail driven, and highly responsive
* Able to work with multiple departments and leaders
We dont just accept diversity we support it, celebrate it, and thrive on it for the benefit of our employees, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside, and not simply check, the box.
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