Job Details
**Description**
The role of the Assistant General Manager is to assist the General Manager with the operations of the store. By taking on the additional role of Operations Manager, this opportunity can provide a potential career path to a General Manager position. Expectations listed below are in addition to your regular position responsibilities.
Essential Duties and Responsibilities
Perform the duties of the GM in the absence of the GM, to include potential days off, PTO, travelling, etc.
Assist the GM in Managing operations to ensure a profitable location, with a strong focus on; Sales/Finance process, Inventory Control, Compliance, Facility Maintenance, Lot presentation
Assist the GM in co-managing the store and team, to include specific assigned tasks
Assist the GM in directing, training, and managing the team to ensure the origination and contract closing processes are followed according to CNAC policies and procedures. Collaborate with the Remote Underwriting Center on these processes.
Provide Originations with proper documentation
Manage and assist in the customer reclaim process
Assist with managing insurance roll and admin rewrites
Assist and manage back off process
Obtain notary for your state
Assist the GM with structuring all deals within compliance of CNAC policies and procedures.
Assist in training and developing team members to enhance customer service
Assist GM in driving results in Sales, CNAC, and Service to maximize P&L success
Support the GM in communicating policy, procedure, and any changes within the branch/company
Assist GM in creating a positive working environment
Assist GM in ensuring all team members follow all state and federal laws that effect our business
Assist GM in ensuring all team members adhere to JDB company values
Effectively communicate and lead team members across all departments
Manage EOD cash and cards as needed
Handle escalated customer issues as needed
Work with Service on daily inventory as needed
Assist in ensuring the lot is clean and organized
Qualifications
Requires strong analytical and problem solving skills with ability to successfully manage diverse teams within the store.
Must be customer service oriented and possess strong written and verbal communication skills.
Requires the ability to successfully negotiate business transactions
Must have, or be willing to gain, a general understanding of P&L statements.
5+ years experience in a customer service or retail-related industry. Previous management experience a plus.
College degree preferred but not necessary
Occasional travel may be required
We offer:
base salary plus monthly incentive opportunity!
No Sundays!
Paid training!
Rich health and dental benefits after 60 days!
401K with company match!
Paid Time Off!
Career growth opportunities and more!
Allsales
Byrider is an Equal Employment Opportunity (EEO) employer. It is the policy of Byrider to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.