Job Details
COMMUNITY ASSISTANT
CLASSIFICATION: Full-time, Non-Exempt
COMPENSATION: $18 Per hour
TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 18 states, Redstone is the 5th largest 3rd party management company in the U.S.! Our conventional portfolios are also seeing rapid expansion.
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay The Course
- We Drive Performance
SUMMARY: Redstone Residential seeks a Community Assistant who is creative, adaptive, outgoing, and hardworking. This position requires the ability to deliver high-quality customer service and dedication to our residents. Community Assistants (CAs) must possess the skills to cooperate and collaborate as a team. Teamwork is an essential characteristic of community building.
RESPONSIBILITIES (Included but not limited to)
- Help residents with daily needs
- Assist other team members with projects and tasks
- Accounts Receivables and Accounts Payables
- Reclass and Accruals
- Delinquency
- Month End Processes
- Keep in communication with residents and team members
- Abide by company policies and procedures
- Administrative tasks and duties
- Give property tours to prospective residents
- Attend meetings and required events
- Assist with on-campus housing fairs and other related marketing events
- Participate in training as required
QUALIFICATIONS
- Excellent verbal and written communication
- Must demonstrate excellent customer service skills
- Basic computer, Google Apps knowledge, Excel, Microsoft Word, Share Point, OneDrive
- Ability to embody the Redstone Culture and Redstone's Core Values every day