Job Details
Location: Austin, United States of AmericaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.The **Telecom Sales Manager** in **Mobility Connectivity Solutions (MCS)** in Thales will be responsible for managing the business and technology relationship with a set of assigned accounts aiming at growth. They should have the ability to handle a fast-paced business environment and work collaboratively under tight deadlines, with a range of positions and levels of authority. They should have a strong technical background and possess the qualities of excellent communication skills, organizational talents, as well as efficient, conscientious, and reliable work habits.
Key Responsibility
* Promotes and sells the full MCS Products & Solutions including advanced complex solutions for potential opportunities;
* Takes in orders (sales function) through actions, ranging from pre-sales in cooperation with the KAMs/AMs (for Platinum and Gold accounts) and Business Development teams up to the end stages of sales finalization.
* In charge of summarizing and monitoring sales forecasts.
* Promotes and sells the full MCS Products & Solutions including complex solutions. Manages the overall sale process including, change requests and partners.
* Runs sales teams and ensures that the necessary interaction takes place with the Countries, in particular through Opportunity pipeline Reviews, Sitcom meetings and Business Forums;
* Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer, working in conjunction with the KAM/AM ;
* Ensures customer satisfaction in cooperation with the KAM, through appropriate initiatives, addressing problems and complaints on a case-by-case basis.
* Captures information on aspects such as risks & opportunities, marketing and sales to share in the Unit ( incl. with Bid/project teams), develops awareness of customer environment;
* Able to successfully negotiate the terms of an agreement and close sales in line with expectations.
* Ensure cash collection
* Must have a deep technical expertise in overall technology and specifically digital security domains.
* Must be able to develop a trusted advisor relationship on strategic digital security technology and business aspects with key customer executives and stakeholders
* Responsible for the sales for a portfolio of accounts to reach the company's objectives
* Must be able to utilize your industry network to identify new business opportunities within existing accounts
* Responsible for creating short range and long range plans for the assigned key accounts and present those for approval to MCS leadership.
* Lead a cross functional team dedicated to your accounts system architects, technical consultants, customer service, operations and technical delivery teams.
* Must be able to manage and solve conflicts with clients
* Responsible for establishing budgets with the client and company as well as forecasting and tracking key account metrics
* Must be able to assist with high severity requests or issue escalations as needed
* Must be active in Trade Associations, Market Research and Product Development
Required Skills and Experience
* Bachelor in Computer Science, Electrical Engineering, Telecommunications or a related field and or equivalent work experience can be substituted for degree.
* 5 yrs of Telecom experience with customer interfacing position
* Deep Knowledge of the Telecom (incl 5G), IT and digital security market segments
* Experience in Salesforce
Preferred Qualifications
* MS / MBA strongly preferred
* 3 yrs experience working in sales
This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.
Successful applicant must comply with federal contractor vaccine mandate requirements.
Thales champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law
If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at ...@us.thalesgroup.com .
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