Job Details
Job Location Dallas - Dallas, TX Education Level None Diversity Equity and Inclusion is a priority for JuiceLand. Our goal is to employ a diverse group of people to ensure that a wide spectrum of ideas, backgrounds and skill sets influence our strategic initiatives and lead to innovation, enthusiasm and inclusivity to further our mission.
JuiceLand employees are fun, welcoming, mindful, refreshing, exceptional and always promoting vitality. We strive to be a business that is not only an invigorating place to work, but is also environmentally sustainable and actively involved in our community. Our diverse and high-energy team fuels dozens of locations and makes drinks come true everyday! Were a tight-knit and hard-working crew of creative thinkers. We cant wait to meet you!
**About you**
You're based in Dallas. You know what it takes to lead a small team and you know how to inspire teams to be successful. You are adaptable and like to get comfortable in a new space. Culture is important to you and you and seek to understand what characteristics make a place special. Youre direct, and a confident communicator and you know when and how to ask for help. You have been successful in undertaking projects from beginning to end in the past and you are excited to continue developing your project management and organizational skills. Your teams have been loyal to you because they know they can count on you to stand up for them. You know your strengths but are also receptive to identifying the areas that you can grow. You love to lift those around you. Youre always looking to improve your processes and optimize your resources. You get that people have emotions and need you to be compassionate, but you always follow the rules. People love to be around you, work with you, and youve got a great sense of humor.
**Job Description**
As Shop Leader, you will lead a team of energetic and hardworking crew members while serving delicious and quality products to our growing local communities. This position is responsible for leading and managing shop operations, staffing, guest experience and satisfaction, product quality, financial performance, healthy crew morale and team development. The Shop Manager advocates for the JuiceLand brand and spreads the JuiceLand mission. This position reports to Regional Manager.
**Qualifications**
* Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
+ Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays if needed. A minimum of 40 hours a week.
+ 3 or more years of experience in a role that requires frequent interaction with customers, fulfilling the requests of customers and responsibility for addressing customer issues, questions and suggestions
* 2 or more years of management experience, defined as follows
+ Direct supervision over 2 or more employees
+ Responsibility for training and developing teams
+ Responsibility for managing labor costs (e.g., scheduling hours, controlling overtime, etc.)
**Required Knowledge, Skills and Abilities**
* Ability to manage store operations independently
* Ability to manage effectively in a fast-paced environment
* Ability to manage multiple situations simultaneously
* Interpersonal skills
* Knowledge of customer service techniques
* Knowledge of supervisory practices and procedures
* Organization and planning skills
* Strong operational skills in a customer-service environment
* Strong problem-solving skills
* Team-building skills
* Ability to communicate clearly and concisely, both orally and in writing
* Strong leadership skills, with the ability to coach and mentor others
* Ability to plan and prioritize workload
* Ability to handle confidential and sensitive information
**Physical Requirements**
* Constant standing/walking
* Occasional pushing, pulling, lifting or carrying up to 40 lbs
* Occasional ascending or descending ladders, stairs, ramps.
* Constant computer/POS Register and equipment usage.
* Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
* Constant reaching, turning, and performing precision work around shop
* Constant receiving detailed information through oral communication.
* Constant talking, expressing or exchanging ideas with team.
* Occasional Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors**.**