Job Details
Minimum Required Experience:
- Prior customer service experience in a manufacturing/industrial environment required
- Strong communication skills (verbal and written)
- Excellent time management proficiency
- 1-2 years' experience with process controls, preferred
- Microsoft office expertise (Word, Excel, PowerPoint, Access)
- Ability to type a minimum of 35-40 words per minute
Essential Duties & Responsibilities: - This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. It requires the handling of multiple tasks with many unexpected interruptions. The job calls for the responsiveness and energy to work long hours and cover a wide scope without letting up on the pace. While training in certain, specific equipment is offered, the successful candidate must be diligent in learning on their own from time to time.
- Regular and predictable attendance is essential for this position.
- Assumes responsibility for your communication efforts, both internal to JHC and external, to ensure that all parties/stakeholders have a clear understanding as to accuracy and timeliness requirements
- Assumes responsibility for related duties as required or special projects as assigned
- Prepare Quotations for sales channels
- Source Parts & Assembly from shop, factory, and vendors
- Expedite & schedule shop, vendors, and factory
- Arranging special transportation requirements
- Enter orders in Business Systems
- Issue Purchase Order, Work Order, and prints
- Enter labor and invoicing as needed
- Other functions as assigned and necessary
- Ability to work independently in a fast-paced environment
- Available to work overtime including some weekends.
- Follow John H. Carter Co., Inc. policies, procedures, and methodologies.
- Duties and Responsibilities can change from time to time based on business needs, customer demands or other industry or job-related circumstances
Supervisory Responsibilities: N/A
Competencies:To perform the job successfully, an individual should demonstrate the following:Integrity - Behaving ethically
- Acting fairly
- Taking responsibility
Professionalism- Demonstrating self-control
- Professional appearance
- Maintains a positive attitude
Initiative- Persisting
- Taking initiative
- Setting challenging goals
- Working independently
- Achievement motivation
Ability to relate to authority- Relates well to superiors, and is particularly productive with a good manager.
Critical & Analytic Thinking Teamwork- Acknowledging team membership and role
- Establishing productive relationships
- Identifying with the team and its goals
- Resolving conflicts
Adaptability & Flexibility- Employing unique analyses
- Entertaining new ideas
- Dealing with ambiguity
Reading- Comprehension
- Attention to detail
Writing- Organization and development
Mathematics- Quantification
- Computation
Communication Skills - Verbal /Nonverbal
- Written
Computer Skills - Become and remain proficient in all programs necessary to perform the everyday duties of this position.
- Proficiency in MS Office Products is required - especially OUTLOOK, EXCEL, and WORD
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a validand executedsearch firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ...@johnhcarter.com