Job Details
American Airlines serves the travel needs of our customers, both domestically and abroad as we care for people on lifes journey. We are looking for individuals who are reliable, resilient, customer focused and professional. Listening, taking initiative and making a difference, our Flight Attendants are champions for an elevated customer experience. They deliver the best service as ambassadors in the skies and are dedicated to caring for the thousands of people who choose to fly with us. * Position requires some physical exertion, such as pulling, pushing, reaching, bending, walking and lifting
* Long periods of standing and speaking
* Airport ramp operations are noisy and can be hazardous without due caution
* Extensive travel, must be able to spend consecutive nights away from home and endure all climates
* Varying work schedules that include evenings and weekends
* Skilled in handling difficult situations, problem solving, complaint resolution and conflict de-escalation.
* Excellent communication and interpersonal skills; provide friendly reception to all customers
* Must be able to professionally represent the American Airlines brand while in the Flight Attendant uniform
* High school diploma or GED equivalent required
* College education or two years' customer service experience preferred
* Must be able to make announcements, give emergency orders, and communicate in the English language
* Must be at least 20 years of age
* Must be in possession of a valid U.S. or Foreign Passport with applicable VISAs
* Must possess the legal right to travel unrestricted to/from all states and countries that are served by American Airlines
* Travel documents must remain valid throughout all phases of training and employment
* Must have the legal right to work in the United States
* Able to attend up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas, and, if employed, move immediately to the city to which you are assigned as a base
* Able to be on call and available to report for duty in your assigned base (reserve duty). Reserve duty may continue for an undetermined amount of years.
* Be fluent in the Hindi language or another designated language
* Successfully complete a language proficiency screening at a superior rating
* Speaks the language with proper syntax and grammar structures, including complex verb structures and tenses, and proper agreement of tenses such as noun/pronoun, adjective agreement, etc.
* Ability to comprehend up-to-date/new expressions and cultural nuances
* Ability to tailor a message appropriately to the context (social, situational, or emergency)
* Displays a broad range of vocabulary and appropriate references
* Can read the language at an appropriate pace
**Job Segment:** Trainee, Flight Attendant, Entry Level, Aviation