Job Details
Job Description Retail Service Aide - $2,000 Sign on Bonus - 2113065 **Primary Location**
: TN-Nashville-The Vanderbilt Clinic (TVC) **Job Summary** **:** The Retail Service Aide is responsible for customer service within the Retail operations**.** **TECHNICAL CAPABILITIES:**
*CUSTOMER SERVICE - (NOVICE):*- Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
*FOOD REPLENISHMENT (NOVICE):*- Possesses sufficient fundamental proficiency to successfully demonstrate food replenishment in practical applications of moderate difficulty.
*FDA/USDA REGULATIONS (NOVICE):*- Possesses sufficient fundamental proficiency to successfully demonstrate FDA and or USDA regulations in practical applications of moderate difficulty. **Basic Qualifications**
< 1 year relevant industry
**Licensure, Certification, and/or Registration (LCR):**
**Physical Requirements/Strengths needed & Physical Demands:**
+ Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects.
**Movement**
+ Occasional: Sitting: Remaining in seated position
+ Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
+ Occasional: Push/Pull: Exerting force to move objects away from or toward.
+ Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces
+ Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
+ Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
+ Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
+ Frequent: Walking: Moving about on foot.
+ Frequent: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
+ Frequent: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
+ Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.
+ Frequent: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
+ Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
+ Frequent: Bimanual Dexterity: Requiring the use of both hands.
+ Continuous: Standing: Remaining on one's feet without moving.
**Sensory**
+ Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
+ Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
+ Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
+ Continuous: Smell: Ability to detect and identify odors.
**Environmental Conditions**