Job Details
Job Summary: The HomeCare Scheduler supports the office manager and clinical manager in performingdaily operational functions within Brockton Home Health Care office. Primaryduties include scheduling (communicating shift assignments to caregivers andclients), and HR/payroll management. The ideal candidate has previousexperience working in a customer service or administrative role, preferably inthe health care or home health industry, and experience incaregiving.
AboutBrockton Home Health Care
BrocktonHome Health Agency is a Medicaid and Medicare certified in Massachusetts andaccredited by the Joint Commission - Accreditation of Healthcare Organizations(JCAHO). Our mission is to provide each client and family with a sense ofcomfort, knowing they are being cared for by professionals that are exceptionalin their field and who are innately invested in the well-being of others
Highlights:
- Brockton Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick day, 401k, direct deposit.
- Mileage reimbursement for all field travel.
- Salaried position, that is paid bi-weekly.
- Great environment to work
Qualifications:- The ideal candidate has previous experience working in a customer service or administrative role.
- Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Highly professional and dependable
- Proficient computer and Internet skills, including Microsoft Office suite
- Previous customer service or administrative experience required; health care and/or home care experience preferred
- High school diploma or GED required
- Preferred Associate degree
Responsibilities: Manage intake of new referrals/ enter newpatients into home care Axxess system
Oversee clinical staff schedules and place themon home care assignments
Provide office support to field clinical staff,providing them with all required supplies, admission package and clinicalinformation in a timely manner
Find clinician to turn referral into admissionwithin 48 hours
Prepare and audit biweekly payroll reports
Consult with clinical managers and clients toprovide appropriate staffing solutions
Ensures compliance with all relevant federal,state, and local employment laws and regulations
Participates in night and weekend on-callrotation as assigned
Performs other duties as assigned
As an accredited,regulated, certified, and licensed home health care provider, Brockton HomeHealth Care complies with all state/local mandates.Brockton Home Health Care, and itsassociated entities and joint venture partners, are Equal OpportunityEmployers. All employment decisions are made on a non-discriminatory basiswithout regard to sex, race, color, age, disability, pregnancy or maternity,sexual orientation, gender identity, citizenship status, military status, orany other similarly protected status in accordance with federal, state andlocal laws. Hence, we strongly encourage applications from people with theseidentities or who are members of other marginalized communities.
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