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Teller SupervisorContract: Columbus, Ohio, US
Salary: $65.00 Per Hour
Job Code: 349407
End Date: 2024-06-16
Days Left: 9 days, 3 hours left
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Day to Day Responsibilities - We are looking for a highly skilled and experienced Teller Platform SME with in-depth knowledge of the Argo banking platform.
- The ideal candidate will be responsible for providing technical expertise and support for the Teller Platform, including system configuration, troubleshooting, and optimization.
- The Teller Platform SME will work closely with cross-functional teams to ensure the effective implementation and utilization of the Argo platform to meet business objectives and enhance customer satisfaction.
- Serve as the primary point of contact for all Teller Platform-related inquiries and issues, leveraging expertise in Argo to provide timely and effective resolutions.
- Collaborate with internal stakeholders, including IT teams, business units, and vendors, to implement system enhancements, upgrades, and integrations.
- Conduct system configuration and customization to align with business requirements and optimize platform functionality.
- Develop and maintain documentation, including user guides, training materials, and standard operating procedures, to support the Teller Platform and ensure knowledge transfer.
- Provide training and support to end-users, including tellers and branch staff, to maximize their proficiency and efficiency in using the Argo platform.
- Monitor system performance, identify areas for improvement, and implement corrective actions to enhance overall platform reliability and usability.
- Stay informed about industry trends, best practices, and regulatory requirements related to Teller Platforms and Argo, and make recommendations for continuous improvement.
Must Have: - Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience working with Teller Platforms, with specific expertise in Argo.
- Proven track record of successfully implementing and supporting Teller Platforms in a banking or financial services environment.
- Strong technical skills, including system configuration, troubleshooting, and data analysis.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
- Detail-oriented with a focus on delivering high-quality results in a fast-paced environment.
- Argo certification or equivalent training/experience is preferred.
Job Requirement Reach Out to a Recruiter - Recruiter
- Email
- Phone
- Raju Yadav
- ...@collabera.com
- 415#######
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