Job Details
Positon posted 5/16/2024 through 5/30/2024 or until filled
CCT Program Specialist
Career and Corporate Training (CCT) plays a vital role at Pierpont in developing and delivering high quality training and education programs, particularly through the establishment and maintenance of high-value career pathways. Responding largely to the workforce needs of regional employers, trends and informed predictions, and knowledge of in-demand programming, the department collaborates with WV Workforce Development System partners to ensure a highly skilled workforce in North Central West Virginia. Reporting to the Director of CCT and collaborating with Academic Deans, Program Heads, and other stakeholders, the CCT Program Specialist supports the courses and programs offered within Pierpont's career pathways and for corporate training. Within Pierpont Academic Services, the Program Specialist coordinates all activities related to career and corporate training, continuing education, and community education through the auspices of Career and Corporate Training.
Essential Duties and Responsibilities
- Assists in the development of CCT career pathways courses and programs for regional business and industry.
- Coordinates all aspects of program implementation and oversight including contracting subject matter experts/instructors, course scheduling, and customer contract management through program completion and assessment of services and outcomes.
- Serves as a primary resource for open-enrollment programming offered through Continuing Education; assists to develop, market, implement and oversee courses that meet the professional development and short-term workforce training needs.
- Serves as a primary resource for open-enrollment programming offered as Career Training; assists to develop, market, implement and oversee courses that meet the professional development and short-term workforce training needs.
- Serves as a primary resource for Community Educationprogramming; assists to develop, market, implement and oversee classes that build community engagement with the College.
- Works closely with various College support staff to recruit, register, and serve participants, including the offices of the Registrar, Student Services,, and Financial Aid; assists to create and utilize efficient processes to be compliant with data reporting requirements.
- Collaborates with and supports services provided by regional workforce and economic development authorities to leverage resources as valued partners in the region.
- Maintains program records and assists with reports relative to CCT.
- Assists with planning and organization of Strategic Partnership meetings and participates in other events that engage community leaders with CCT.
- Performs all related job duties under the supervision of the Director of CCT and in collaboration with CCT Staff, Deans, Program Heads, and similar college stakeholders.
- Obtains and maintains essential certifications to serve as back up test administrator for the college testing center.
- Other duties as assigned for the purpose of helping CCT and related efforts meet strategic enrollment, revenue, and quality goals.
Minimum Qualifications
- Associates Degree in Business Administration, or related field and at least 3 years' experience in Training & Development (private or public sector), business engagement or similar outreach, recruiting, and/or marketing; or an equivalent combination of education and experience.
- Previous Higher Education /Workforce Development/Career Training/Corporate Training experience preferred.
Knowledge, Skills and Abilities
- Understanding of and support for the community college mission
- Demonstrated passion for and history of providing excellent customer/client service.
- Ability to organize, prioritize, and schedule work assignments to meet department goals
- Ability to foster a cooperative work environment and maintain confidentiality
- Excellent time management and communication skills (oral and written)
- Proficiency using computers and related multiple software applications, including MS Suite, Google products, Adobe Creative Cloud and Banner(Ellucian) or similar ERP system
- Excellent interpersonal skills and the ability to communicate and work effectively within a diverse community
- Ability to be productive independently, work well with others, and follow guidance/directives from supervisor and other college leaders as appropriate.
- Position based in White Hall, but valid driver's license and ability to travel to and/or work at other regional sites during the day required.
- Ability and willingness to support evening and weekend classes as necessary.
Pierpont Community & Technical College is an equal opportunity provider, committed to employing a diverse faculty and staff, and actively seeks applications from women, minorities, and other persons from traditionally under-represented groups.