Job Details
Our client is currently seeking a Medical Assistant in the Orlando, FL area!
Schedule:
M-F (8a-5p)
This job will have the following responsibilities:
- 1. Establishes a trusting relationship with identified patients, caregivers, clinic staff and physicians.
- 2. Keeps patients actively engaged with their primary care physician and assists patient with any scheduling medical appointments/transportation.
- 3. Partners with the patients care team (community, providers, internal staff).
- 4. Serves as primary point of contact for internal and external stakeholders.
- 5. Provides guidance and inquires if patients need help with any specific barriers to healthcare through telephonic outreach to assist patient?s compliance with their care plans.
- 6. Identifies health plan resources or local community resources to provide solutions for the patient.
- 7. Engages patient, family, and caregivers to assure that a well-coordinated treatment plan is established.
- 8. Creates referrals to outside source(s) to assist with patient?s self-management goals.
- 9. Supports the patient to ensure pick-up and adherence of their medications.
- 10. Proactively engages the patient to manage their care.
- 11. Liaisons with providers and facilities telephonically, to assist in problem solving regarding patient needs.
- 12. Communications with internal staff, patient/caregiver and community providers must be accurate and timely.
- 13. Patient outreach using compassionate customer service with the goal to inform them of care gaps and facilitate the closing of those gaps.
- 14. Documents all patient interactions in a concise manner that is compliant with documentation requirements for Model of Care and Center for Medicare and Medicaid Services (CMS) regulations.
- 15. Conducts in-bound and out-bound calls including, but not limited to: patient scheduling, surveys/screenings, census management and distribution of materials to appropriate clinical personnel or patients.
- 16. Provides clerical and/or administrative support to clinical staff and managers.
- 17. Enters timely and accurate data into the electronic medical record to communicate patient needs and ensure complete documentation of patient visits and phone calls.
- 18. Performs all duties for internal and external customers in a professional and responsible manner.
- 19. Adheres to organizational and departmental policies and procedures.
- 20. Performs all other related duties as assigned.
Qualifications & Requirements:
- High School Diploma or GED
- Two or more years? experience in a physicians office, clinical or hospital setting.
- Experience working with psychiatric and geriatric patient populations.
- Excellent verbal and written skills.
- Ability to interact productively with individuals and with multidisciplinary teams.
- Proficient computer skills, including Microsoft Word, Excel, Access and Outlook.
- Excellent organizational and prioritization skills.
If interested, please apply directly or reach out to one of my contact methods below ASAP
CALL/TXT: (484) ###-####
EMAIL: ...@judge.com