Job Details
What you'll bring to the team:
Scope and Responsibilities:
Responds to needs of Guests by providing food service, information about the Resort, and other service requests, such as suitability for rides and attractions.
Ensures any guests who wish to take advantage of the alcohol service are properly identified as being a person above the age of 21.
Performs opening and closing routines for the department as defined by the operating procedures, including cashing in and out. Handles cash and credit card transactions.
Checks guests into Cabanas including quarter-hourly check ups.
Ensures cleanliness in all aspects of the Water Park area, including sweeping, restocking, and prepping Cabanas for re-sale.
Inspects Cabanas daily to ensure equipment is in proper working order, accountable for all Cabana items.
Communicates with other Cabana Hosts and Cabana Leads to complete and coordinate food orders and check-ins.
Assists in any other areas of the Water Park operation as needed, including working shifts at Turnstiles and Ticket Window
Works toward department and company goals and presents ideas for continuous improvement.
Qualifications & Experience:
Requirements:
Minimum one year of experience in a guest service or food service type role. Theme Park or related customer service experience is preferred.
Education:
High school diploma or general education degree (GED) preferred.
Other Requirements:
- Must be willing to work flexible hours, including evenings and weekends to support park operations.
- Must have good understanding of the English language. Requires strong communication skills, both verbal and written. Bilingual skills are preferred. Requires excellent organizational and planning skills.
- Ability to compute basic arithmetic and handle money.
- Food handlers card and alcohol handling license required (training is provided as needed).
- Strong problem solving skills and dedication to providing outstanding guest service.
- Must be at least 18 years of age.
Benefits:
What You'll Get...
Alongside company paid holidays, you can also look forward to enjoying a great benefits package, free tickets to Merlin attractions globally and 30% discount in our retail shops and restaurants.
Everyone Matters at Merlin.
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
We want to ensure that everyone has the opportunity to perform their best at interview, so if you have additional requirements due to disability or ill health please get in contact with ...@legoland.com.
Pay Range:
USD $17.00/Hr.