Job Details
Come join America's leading traffic safety company as an administrative assistant that assists with dispatching. Only 1+ year of Customer Service/Administrative experience is required. If you have always wanted to get your foot in the door of a company that you can grow in- now is your time. Apply today and start soon!
We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, providing outstanding support and assistance with their inquiries, concerns, and feedback. As the face of our company, you will play a crucial role in maintaining positive customer relationships and ensuring overall satisfaction.
Responsibilities:
- Effectively manage client communications through all channels (phone, email, text, etc.) while maintaining a positive attitude towards all clients.
- Assist with dispatching- coordinate and manage the fleet of vehicles for efficient transportation operations.
- Help with inbound and outbound mail. Document management (Paper and electronic)
- Handle incoming calls and inquiries from drivers, customers, and other stakeholders.
- Enter and pull data accurately.
Requirements: - Previous experience in customer service or a related field is required
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and other software.
- Strong data entry skills with attention to detail and accuracy
Location: Englewood, CO
Schedule: Monday- Friday 7am-4:30pm (40hr/week)
Pay range: $20-22/hour Depending on expiernace!
As an Equal Opportunity Employer (EOE), M/F/H/V we endeavor to recruit, hire, train, promote, and treat individuals without regard to race, religion, creed, ancestry, sex, gender, (including gender nonconformity and status as a transgender or transsexual individual), age, sexual orientation, physical or mental disability, citizenship, genetic information, past, current or prospective service in the uniformed services, color, national origin, marital or veteran status, or any other protected status recognized by applicable federal, state, or local law.