Job Details
**Store Manager**
at gorjana Park City, Utah **About This Role:**
The Store Manager will be charged with the successful tactical execution of all aspects of retail store objectives including the achievement of sales, staff education and training, customer service, clienteling, visual merchandising and overall brand standard execution.
**Your Day-to-Day May Include:**
* Sales Leadership
+ Responsible for personal, team and store sales and KPIs
+ Running effective contests/incentives to drive sales
+ Drive and contribute to personal and overall company goals
+ Assist and encourage customers to sign up for our mailing list
+ Serve as a brand ambassador by wearing the product, providing company background information and product knowledge
* Training + Development
+ Onboard and train new associates
+ Provide consistent performance management with each stylist
+ Ongoing staff training through store meetings, one on ones and group trainings
+ Deliver updates to team and ensure the information has been properly utilized
* Customer Service
+ Ensure team is delivering exceptional customer service to guests
+ Respond to customer complaints and concerns in a professional manner while being resolution-oriented
* Operations:
+ Daily Store Operations
+ Scheduling
+ Overseas Opening/Closing duties
+ Maintain proper store environment and presentation
+ Uphold standards of the gorjana brand
* Reporting/Inventory:
+ Sales Analysis and item breakdown to corporate on a daily, weekly and monthly basis
+ Maintain sales records for inventory control
+ Manage product shipments and back stock levels
* Merchandising
+ Assist in display of merchandise/execute gorjana brand VM standards
+ Partner to get reordered in needed items based on sell through
+ Identify key areas that are being shopped in the store, partner on floor moves if updates are needed mid-season
* Recruiting
+ Maintains store staff by recruiting, selecting and onboarding their store team
**You Could Be Great For This Role If:**
* You have a proven track record leading a stellar retail sales team
* You are a top salesperson yourself and always seek to improve
* You pride yourself on providing top-notch customer service
* You have ample experience with reporting, operations, inventory and VM
* You enjoy working in a fast-paced, dynamic environment
* You can easily pivot at a moments notice and adjust to meet changing demands
**Ideally, Were Looking For:**
* A strong leader with knowledge of developing and nurturing top-performing sales teams
* A knowledgeable accessories all-star salesperson with a passion for gorjana jewelry
* A team-player who is eager to roll up his/her sleeves and work alongside colleagues to exceed goals and metrics
**Perks:**
* Medical, Vision, Dental and Life Insurance Benefits
* Generous employee discount and product perks program
* 401K and matching program* (waiting period may apply)
* Paid Vacation and sick time
* Opportunities to grow with the brand and develop your skills
Location (City) * As part of your job application and Gorjana & Griffin, Inc.'s ("gorjana") evaluation of your candidacy, gorana collects, receives, maintains, and uses your personal information, which as used herein, means information that identifies, relates to, describes, is reasonably capable of being associated with you or your household. The following is the personal information we may collect as part of the application process:
Personal contact details, such as name, title, address, telephone number, and email address; and
Application information, such as your qualifications, skills, education, references, and other information that may be in your resume, cover letter, and materials you provide to us when applying for employment
We collect your personal information to evaluate your job application and candidacy for employment, to check your eligibility to work in the country in which you have applied, for background checks, and to comply with employment and other laws. If you become employed by gorana, gorjana will notify you of additional categories of personal information that it collects, receives, and maintains for business purposes.