Job Details
**Desktop Support Specialist I Full Time (Weekend/Weekday Shifts)**
CAROUSEL_PARAGRAPH
* New York, New York
* Information Technology
* 2724570
Shared Services ** Share Job**
** Job Description**
**Strength Through Diversity**
Ground breaking science . Advancing medicine. Healing made personal.
**Desktop Support Specialist I AVG - Info Svcs - COR - Rosevelt Hospital - Full Time Position - Weekend/Weekday Shifts, Req#2724570**
***Shift specifically is Saturday & Sunday 8:00 AM - 8:00 PM AND 2 days during the week, regular business hours/day shift.**
The Desktop Support Specialist Ievaluates business problems identifies and specifies the applications and/or systems requirements, evaluates vendor packages in relation to needs and implements required software and hardware. ***Roles & Responsibilities:***
* Consults with business area management and staff on usage of end user computing systems and network-based PC/workstation software and hardware, systems security, recovery and back-up procedures, including troubleshooting, repairs, network configurations, installations and upgrades.
* Manage, support, and troubleshoot network printers, scanners, mobile devices, etc.
* Move, add and change workstations throughout Mount Sinai locations and off campus.
* Provide support for Mount Sinai users at remote sites outside the campus which might require local travel.
* Evaluates business problems and recommends vendor packages to meets user needs, and implements required software.
* Participates in the evaluation of new end user computing packages, including remote connectivity products, and equipment, implements and tests prototypes, applies installation quality assurance tests and ensures consistency with standards.
* Maintains a high level of customer satisfaction by resolving all tangible problems and concerns and consults more technically experienced Desktop Support Specialists when necessary.
* Performs related duties as assigned or requested.
***Requirements:***
* Bachelor's degree in Computer Science or a related discipline.
* 2 years experience in programming and analysis and in end-user computing and network-based PC/workstation applications, or an equivalent combination of education and work experience.
***Strength Through Diversity*** The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinais unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by: We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care. Explore more about this opportunity and how you can help us write a new chapter in our history! ***Who We Are*** **Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.** **Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Lukes, and New York Eye and Ear Infirmary of Mount Sinai.** *The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.* **EOE including Veterans and Disabled**