Job Details
Location: Duluth, GA, US
Date: Feb 9, 2022 Job ID: 4492 ** Sales Coordinator**
Barco designs technology that makes everyday life a little better. Seeing beyond the image, we develop sight, sound, and sharing solutions to help you work together, share insights, and wow audiences. Our focus is on three core markets: Enterprise (from meeting and control rooms to corporate spaces), Healthcare (from the radiology department to the operating room), and Entertainment (from movie theaters to live events and attractions). With a team of over 3,300 employees, located all around the globe, we realized sales of 770.01 million euro in 2020.
**Sales Coordinator**
Imagine a way to see, sense, and share the intangible. Its what happens when big data becomes knowledge. When images become insight, and when experiences come to life. Thats what Barco is all about. In a world where data and rich content are expanding exponentially, we empower our customers with inspired sight, sound, and sharing solutions to help them make meaningful connections. Together, we create brighter outcomes, around the world.
Barco, a global technology company, designs and develops networked visualization products for the Entertainment, Enterprise, and Healthcare markets. Barco has its own facilities for Sales & Marketing, Customer Support, R&D, and Manufacturing in Europe, North America, and APAC. Barco (NYSE Euronext Brussels: BAR) is active in more than 90 countries with 3,500 employees worldwide. For more information on Barco, please visit our website at
As a Barco associate, you will be part of high-performing teams that compete with integrity to deliver results to our customers, our shareholders, and to each other. Barco offers a challenging workplace full of the most gifted and innovative professionals in the visualization industry, who are responsible for bringing technologically advanced products to life. We seek individuals with talent and the passion to grow in a culture built on vision, innovation, and the competitive spirit. We compete with integrity; we strive to outperform the competition through our focus on the customer, our trust in each other, and by providing the environment for individual opportunity and growth.
We are currently hiring a Sales Coordinator to join our Barco team. This individual will be located in our Duluth GA office.
**Essential Duties and Responsibilities:**
Maintains relationships and favorable contacts with assigned accounts, sets up new account information and resolves customer issues/problems, and owns problem/requests to fruition/conclusion.
Acts as the initial point of contact for sales orders. Gives priority to assigned accounts however will take any call that comes into the center and starts the process of solving the event. Informs account owner of the event.
Is proficient in SAP in all areas such as order entry, customer service, RMA, and can fill in for each position when customer demands increase.
Delegates for faster response to customer events.
Verifies pricing is correct and invoicing is done daily. Depending on customer satisfaction, is empowered to make pricing decisions within a range.
Compiles pertinent information for and generates accurate configurations and customer/end-user profiles in ERP system, recommends changes.
Responsible to maintain a high level of product and program knowledge by reviewing and understanding written materials and utilization of SAP and partner/customer tools.
Provides information on all significant sales opportunities.
Responsible for collecting and providing all required information for accurate order processing and will reject or approve orders for entry into the system and communicate to customers.
Responsible to maintain an industry-leading customer satisfaction rating by providing timely, professional, and accurate responses to customer/partner/end-user inquiries and requests.
Escalates customer satisfaction issues to Customer Operation Management and Operations Organization. Will manage meetings with cross-functional groups and resolve issues related to customer satisfaction.
Communicates on a regular basis with BDM sales teams regarding account issues, order status, shipment forecasts, and opportunities. Responsible for promoting Barco business philosophy business practices and core values to our customers and vendors.
Accountable for order and sales KPI's per month.
**Qualifications:**
* BA Degree preferred or AA degree with 5+ years of experience in a sales department with order and sales experience
* Effective interactions with personnel at all organizational levels.
* Must possess communication skills that allow interaction with upper-level management as well as other levels with external and internal customers.
* Demonstrated independent management of day-to-day activities.
* Experience in a work environment that requires a frequent change in strategies to meet changing needs.
* Experience in a business environment evaluating the impact of decisions.
* Experience in SAP systems.
Barco is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.
If you need reasonable accommodation for any part of the application process at Barco, please contact our HR department at ...@barco.com Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss reasonable accommodation.
Barco requires new hires be vaccinated against Covid-19 by date of hire to be considered. Proof of vaccination is required, unless a reasonable accommodation is needed as defined by applicable law.
Equal Opportunity Employer: Veteran / Disability
**Nearest Major Market:** Atlanta