Job Details
The Pharmacy Services Specialist is responsible for theoverall coordination and processing of new patient medication orders andreorders. Responsibilities includeverifying insurance benefits; translating and entering new or refillprescriptions into the pharmacy information system; communicating andcollecting co-pay amounts; obtaining authorizations and reauthorizations; andscreening, identifying, resolving or deferring orders that have accountsreceivable or clinical problems. ThePharmacy Services Specialist will work with both internal and externalcustomers to ensure that orders are processed in a timely manner and meet allfinancial and clinical requirements prior to fulfillment.
Essential Duties and Responsibilities:
- Manages inbound calls and makes outbound calls related tosetting up specialty medication orders working with medical providers,customers, and other pharmacy staff to ensure patients receive their specialtymedication in a timely manner
- Enters prescriptions into pharmacy information system
- Communicates and collects co-payments
- Works with both internal and external customers to ensurethat orders are processed in a timely manner; with a strong emphasis oncustomer service
- Performs other duties as assigned/necessary
Minimum Requirements: - High school diploma or equivalent required
- Pharmacy Technician training or experience is preferred
- Knowledge of Medical Terminology is preferred
- Complies with all relevant professional standards ofpractice
- Participation and completion of Amergis' Competency programwhen applicable
- Current CPR if applicable
- TB questionnaire, PPD or chest x-ray if applicable
- Current Health certificate (per contract or stateregulation)
- Must meet all federal, state and local requirements
- Successful completion of new hire training as applicable tojob site
- Understand patient confidentiality and HIPAArequirements
- Ability to effectively elicit/provide information to andfrom appropriate individuals (including, but not limited to, supervisors,co-workers, clients) via strong communication skills; proficiency in theEnglish language is required
- Computer proficiency required
- Must be at least 18 years of age
Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
- Competitive pay & weekly paychecks
- Health, dental, vision, and life insurance
- 401(k) savings plan
- Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.