Job Details
As an Assistant Manager, you are an instrumental part of the team, working to support, learn, and grow from the Management team while playing the critical role of supporting, educating and growing the line-staff team. You are a team player in every sense of the word. You have first hand knowledge of each position on the Restaurant Team, allowing you to not only support but meet each teammate where they are at and help them grow, thereby establishing a shared level of excellence and camaraderie, making the Cabin Juice not only the premier location for dining and guest experience, but the premier location to be a part of an award-winning team!
That's where YOU come in!
You are...
- You have a "lead from the front" approach and are a hands-on leader.
- You have a sense of ownership that identifies pain points in operations steps in to fill voids and build infrastructure for future success and stability.
- You are passionate and engaged in providing the ultimate guest and team member experience.
- You're a resourceful, self-motivated leader who's comfortable navigating ambiguity and carving a new path with minimal direction.
- You're able to adapt dynamically to shifting internal and external conditions.
- You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
- You can anticipate future trends and consequences and adjust accordingly.
- You're a true team player who can set your ego aside and find win-for-all solutions.
- You have excellent written and spoken English skills, Spanish skills a plus!
- You excel at problem solving.
- You have knowledge of various related tools and equipment used in engineering/maintenance, food & beverage and other areas of the hotel.
- You are adaptable and innovative.
- You voice your opinions and share ideas and best practices.
- You collaborate to work smarter, not harder.
- You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth.
What You'll Do... - Act as a strategic partner to the Restaurant Management, Executive Chef, and hotel General Manager, collaborating to realize the company's vision, mission, and goals.
- Collaborate on the development, implementation, and execution of programs and initiatives aimed at culture-building, employee training and development, service standards, menu creation, expense and cost management, all with an eye toward affirming the company's cultural and fiscal successes as well as the value of its member experience.
- Be on the floor to assist in coaching, training and service experience, jumping into any role as needed. Be an ambassador on the floor.
- Assist GM with monthly inventory of beverage supplies and flatware/glassware as needed
- Train and develop the team members
- Ensure opening and closing procedures are followed and all side work is completed daily
- Hold pre-shift meetings each day to review
- On the books numbers for the night
- Any groups/events Specials
- Training tips
- VIPs/Members coming in
- GH-wide happenings
- Collaborate on the financial performance of the outlet, including being an active driver of marketing, sales, events and promotions.
- Managing Opentable seating capacity and cadence to ensure maximum profitability and occupancy
- Know your numbers and adjust daily to business volumes the staffing
- Assist in invoice submissions and expense tracking
- Evaluate menu pricing with product cost fluctuations to ensure margins are contained
- Train the team on recommendation techniques to drive sales and improve experience.
- Collaborate with the events team to create, plan, and host member and community events for our Breckenridge and Gravity Haus - wide community.
- Host or join one JoinMe per month
- Embrace the core values of Gravity Haus with your Team by...
- Keep Growing! Evaluate, encourage, and teach Team members to improve and widen their knowledge by creating learning opportunities for future growth. Inspire and lead by example!
- Bring Others Along! Make employment decisions including recruiting, interviewing, hiring, evaluating, and coaching and counseling team members as appropriate.
- Create Powerful Moments! Encourage and recognize both personal and professional OKR's (Objectives with Key Results) along with other milestones, consistently recognizing the value of each Team Member. Hold yourself to the same (or higher standard) let your team see your commitment to your own growth and theirs!
- Be "All-In" + Go the Distance! Ensure excellence in guest satisfaction through commitment to a "Do Whatever It Takes Attitude" and a hands-on, lead by example approach to management.
- Leave it Better than You Found It! Consistently look to improve processes and procedures, Team Member experiences and opportunities both within your Team and company-wide by working with the People & Culture Team.
What We Can Offer You...(Benefits vary for part-time employees!) - Benefits for full time regular team members include health insurance options, 401K with company match, and Gravity Haus All In in Membership. For part time employees, benefits vary.
Requirements
Education and Experience - Bachelors Degree preferred
- 2+ years of experience in F&B Front of House Leadership
Physical Requirements - Ability to stand for long periods of time
- Ability to lift 50lbs safely
Salary Description
$60,000-$65,000