Job Details
If you re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at Zeal TN , you can combine these natural strengths with your skills to deliver innovative, individualized solutions that meet customers ever-changing needs. We take pride in helping consumers feel empowered in their decision and ensuring a world-class customer experience. It s our customer-first culture that sets us apart.
Responsibilities:
As a confident, professional individual you will:
Deliver the ultimate customer experience
Create a welcoming and exciting environment
Introduce customers to the product, and promote service exploration
Ensure customer s needs are met in a timely manner
Quickly and completely resolve customer issues
Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality
Demonstrate and educate them on a variety of technology solutions
Sell solutions and process customer applications
Contribute to the overall health and performance of our office by supporting daily business operations