Job Details
**Sales Representative - Packaging**
Location Henrico, Virginia, 23231 Category Sales & Marketing Job Id R23970 JOB DESCRIPTION The Sales Representative will develop and execute the sales strategy to be successful in a highly competitive environment. This role requires unique insight in applying Veritiv solutions to existing and new customers. As a member of the Veritiv team, you champion the innovative power of our products to make
organizations more productive, help shape their success and take on new opportunities. The Sales Representative will sell company products within a designated geography or industry. Requirements include meeting established sales targets, new business development, maintaining customer relationships, and troubleshooting specific customer problems. Also demonstrating solid
knowledge of products, their characteristics, and market.
**RESPONSIBILITIES**
* Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response. Set clear objectives for each sales call or meeting; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
* Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation. Actively engaging in new business development opportunities by cold calling, prospecting and generating new leads. Partner collaboratively with expanded team (design engineers, sales support, sourcing team, marketing etc) to grow the business with new and existing customers.
* Develop and provide custom presentations on Veritiv solutions to customers. Use personal expertise to identify the complex standard products and/or services offered by the organization that meet the customer's needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customer's agreement.
* Schedule follow-up actions and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
* Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
* Respond to personal objectives and use performance management systems to improve personal performance. OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
* Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
* Meet individualized segment sales, gross profit and margin goals as determined by Veritiv management.
**TECHNICAL COMPETENCIES**
* Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.
* Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.
* Works without supervision and provides technical guidance when required on maximizing the volume and value of direct sales.
* Conducts research and analyzes data without supervision while providing technical guidance as needed in order to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
* Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.
* Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
**EDUCATION** Bachelors Degree Preferred
Veritiv is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Veritiv will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Veritivs legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here:
Veritiv is an Equal Opportunity/Affirmative Action employer.
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This description does not attempt to define the job's essential functions as defined by applicable disabilities law.
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