Job Details
Food & Beverage Manager
Description
**Reports** **to:** Clubhouse Manager
**Supervises:** All Front-of-House team members including Supervisor(s) and Intern(s)
**Collaborates** **with:** Banquets & Events Manager
**Employment** **Status:** Full Time; Year Round
**FLSA** **Classification:** Exempt
**Job Summary:**
Manage and lead daily la carte food & beverage service. Responsible for the overall Member dining experience. Collaborate with Banquet & Events Manager on Member driven social events, Club-wide Member activities, and holiday celebrations.
Requirements
**Essential Duties & Responsibilities:**
1. Greet Members and oversee dining services.
2. Create, update and maintain Front-of-House SOPs.
3. Responsible for the hiring, onboarding, training, mentoring, scheduling, supervising, and disciplining of FOH team members (include bar and banquet employees).
4. Maintain a clean, safe, positive and productive work environment.
5. Assist in oversight of Clubs Internship program.
6. Collaborate with Banquet & Events Manager in planning and executing of club events, private events and more.
7. Develop creative ideas to drive member usage of food and beverage outlets.
8. Address member and guest complaints and advise the Clubhouse Manager about appropriate corrective actions taken.
9. Act as liaison between front and back of house during service.
10. Responsible for proper maintenance of all food and beverage equipment and facilities.
11. Monitor safety conditions and employees conformance with safety rules and procedures.
12. Establish employee dress codes, uniform policy and follow-through on daily appearance.
13. Practice good appearance and personal hygiene.
14. Monitor and oversee dining reservation system.
15. Coordinate with Communications Assistant on Club events promotion, menu accuracy and other communication related projects.
16. Assist with development of departmental budget.
17. Establish and maintain proper beverage storage, inventory, ordering and receiving procedures.
18. Collaborate with Clubhouse Manager on the development of wine lists and bottle/glass wine sales promotion programs.
19. Work with Banquet & Events Manager and supervisor(s) to conduct monthly beverage inventory.
20. Maintain records of special events, house counts, food covers and daily business volumes.
21. Ensure all legal requirements are consistently adhered to, including but not limited to State and/or local laws pertaining to alcoholic beverages.
22. Maintain and update POS system to reflect menu changes and daily/weekly specials.
23. Oversee the proper accounting, reconciliation and administration of POS and member food and beverage revenues as needed.
24. Conduct daily pre-meal meetings.
25. Is knowledgeable of and abides by the employment policies and procedures of the Club as outlined in the Employee Handbook.
26. Perform Clubhouse/Restaurant opening and closing duties as needed.
27. Provide general support to the Clubhouse Manage and complete other appropriate as needed.
**Qualifications:**
Education
Bachelors degree in related field of study or University degree in Hospitality Management or Culinary Arts not a requirement, but recommended.
Experience
3 to 5 years experience as a food and beverage manager or a similar position in a high-end service environment. Experience in a member-owned club highly desirable.
Skills
Leadership, strong Communication (both written and verbal), Interpersonal, Financial Analysis, Computer literacy, and Social.
Attributes
Displaying behavior of honesty and integrity; high level of ethical standards; personable; values teamwork and Member service; respectful of others. Exercises high level of confidentiality.
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.