Job Details
Workplace Experience Coordinator
Location:- 100% remote
Duration:- 12 Months
Responsibilities of Workplace Experience Coordinator
- Managing In-Office Experience : Oversee reception and visitor check-in, act as on-site security when needed, and manage relationships with service providers (catering, supplies, maintenance). Address employee requests by liaising with property management and conducting weekly office audits to ensure facilities issues are resolved. Coordinate with building management for quality services and compliance with lease obligations, and maintain communication with IT, AV, and Security departments
- Operationalizing Workplace Projects : Manage Slack and ticket queues for questions and approvals (e.g., office access, offsite requests), and support office access programs, including site requests and usage reports. Provide administrative support to the Workplace Experience team, including budget management.
- Employee Experience & Support Services : Monitor and respond to tickets, emails, Slacks, and calls, routing requests appropriately. Assist with or manage special projects as needed, contribute ideas to enhance team productivity, efficiency, and service quality, and ensure the accuracy, production, and retention of key program materials.
Requirements for Workplace Experience Coordinator
- 2+ years of experience in Facilities and/or Workplace Operations.
- Broad knowledge of Workplace Operations policies and procedures.
- Proficient in Google Suite.