Job Details
Hunter Ford in Marion, Indiana is currently seeking an experienced and energetic General Manager! In this important role, you will oversee the successful operation of the entire dealership from sales to service and everything in between. The right candidate will be a true leader, committed to growing the business by increasing market share and developing loyal customers. The General Manager is expected to uphold high ethical standards, promote excellent customer service, and create a positive sales and service environment. Candidate must have a successful proven track record with a consistent and stable work history.
Hunter Ford is a first-generation, family-owned dealership committed to growth of the company, career opportunities for our employees and the development of our community. The general manager will work directly with the owner, a 25-year auto industry veteran, and be responsible for all day-to-day leadership. Our core values are:
Progressiveness We Think Ahead and Embrace Change
Excellence We Strive to be the Best
Transparency We are honest and Intentionally Forthright
Integrity We do what is Right
Teamwork We work together and can depend on each other
Empathy We Care
Urgency We do it Now. Not Later. Now.
Candidate Attributes:
Independent Motivation / Self-Starter Likes a Challenge
Embraces Growth and Change
Competitive Nature
Intellectual Curiosity driven to find a way to Yes
Social and Motivating; Outstanding communications skills
Leads by Example No Job is too small
Delegates what s possible and Does what s difficult or critical
Makes Decisions and Holds Accountability
Loves and lives to lead and make an Impact/Legacy
Operates by Core Values and Mission of the Company
Job Description/Duties:
General:
Exemplify the core values of the company.
Set the standard for professional appearance, discipline, positive attitude, and ethics.
Manage departmental progress each day and keep managers motivated.
Maintain Daily/Weekly/Monthly Reporting/Controls/Meeting Cadence.
Ensure management teams know their Yearly, Monthly, Weekly, and Daily Goals.
Provide guidance, support, constructive criticism, and motivation to ensure growth and success.
Hire, mentor, and monitor the performance of department managers.
Identify coaching needs and promote training opportunities.
Be biggest promoter and advocate of CSI/NPS in the dealership; Take corrective action as needed to drive CSI in the dealership.
Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors, and customers.
Hold Weekly Managers Meeting with action items related to goal attainment and any operational/personnel shortfalls.
Walk Property/Facility daily to maintain clean and professional operation.
Monitor all employee purchases to ensure compliance and fairness.
Develop and manage an effective advertising and marketing plan.
Ensure target revenues are met or exceeded and controllable expenses are appropriate for each department.
Keep everyone busy idle time is lost opportunity!
Be the buck stops with me contact for all employee and customer issues.
Accounting/HR:
Manage Fiduciary Duties including Asset Management and Cash Flow
Produce and deliver employment performance/behavior reviews
Manage Facility Security and Opening/Closing Procedures
Sales:
Attend daily sales meetings
Manage & Communicate Marketing Plan and Control Cost vs ROI
Oversee VIP and Sold Orders and ensure dealer trades are controlled
Hit Factory Sales/Training Objectives
Fixed Operations:
Ensure proper staffing
Drive a Customer Satisfaction Mindset and meet NPS objectives
Hit Factory and Company Budget/Objectives
Periodically review work dispatch in the shop for fairness
Parts: in this is a large wholesale parts operation:
Drive parts wholesale growth address downturn in any B2B accounts
Review annual parts inventory and coordinate with accounting
Benefits:
401k with Matching
Health, Dental, Vision Insurance
Employee Discount
Life Insurance
Paid Time Off
Professional Development Assistance