Job Details
Patient Care Representative:
- Are you energized and inspired when caring for others? Do you have a passion to serve and make a difference in people's lives? As a technician, you will assist our team of doctors in the clinic to ensure patients receive the best eye health care. No previous experience is necessary, we have an excellent training program to equip you with the knowledge and skills to succeed! If you pride yourself on a positive attitude, and crave a work environment that is patient focused, we invite you to bring your unique talents and join our team!
What We Offer:- Starting wage of $14 - 15 per hour
- 6.5 paid holidays per year
- Approximately 10 days of PTO within first year
- Employee Referral Program
- Full slate of benefits to include health, dental, vision, and 401k
- Growth and wage increase through company paid certification program
ESSENTIAL RESPONSIBILITIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Prepare patients for eye examinations by communicating the features and benefits of our preliminary testing procedures.
- Perform all preliminary and any doctor requested tests on all patients.
- Assist optometrist and ophthalmologist with patient procedures.
- Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays.
- Prepare exam room by cleaning instruments and maintaining inventory of medications and supplies.
- Provide a safe, clean, organized and inviting environment for both patients and staff.
- Perform other duties and assume various responsibilities as determined by the office manager or team lead, and doctor(s).
SUPPLEMENTARY RESPONSIBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.
- Dispense contact lenses and perform contact lens progress checks.
- Assist patients in the selection process of spectacles, and the delivery and fitting of patient spectacles.
- Assist with answering the telephone, scheduling appointments, and effectively maintaining appointment books for doctors, as well as assist in completing recalls.
- Occasional travel to support nearby offices may be requested.