Job Details
**Summary of Position:** Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each Host's primary objective is to show our guests such a marvelous time, they will want to return again and again.
**Duties & Responsibilities:**
* Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of them.
* Greets and seats guests, presents menus to guests.
* All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guests' expectations.
* Inform guests of specials and menu changes.
* Take names on a waiting list.
* Run the floor plan board.
* Observes tables and keep track of clean, dirty and occupied tables.
* Takes guest information and quotes wait to guests accurately when tables are not immediately available.
* Answers phone, takes orders, and answers questions concerning the menu and restaurant.
* Interacts with guests walking in and as they leave the restaurant to ensure positive dining experience.
* Fill to go orders, if applicable.
* Make recommendations you genuinely feel your guests will enjoy.
* Answer questions about our food and beverages and all other restaurant functions and services.
* Perform side work at the start and end of each shift as required by service station assignment.
* Maintain clean service areas.
* Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
* Be ready and willing to assist servers as situations arise.
* Be ready and willing to assist with bussing/cleaning tables.
* Thank guests for their visit and invite them to return.
* Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications:
* Must be able to communicate and understand the predominant language(s) of our guests.
* Must have a basic knowledge of dining room and service procedures and functions.
* Be able to work in a standing position for long periods of time
Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.