Job Details
Location Department The Silver Stem Fine Cannabis (SSFC) Budtender is responsible for representing Silver Stem on the retail level and is the face of our brand.
The SSFC Budtender is the primary employee that will interact and leave the largest impression on our patrons. It is the shared goal to lead our patrons to fully enjoy their experience, gain knowledge on our product and other cannabis products, and ultimately return to our establishments in the future. The SSFC Budtender is also responsible for maintaining functionality, efficiency and fluidity throughout the store and among all levels of SSFC Staff, Corporate, vendors and others.
****Essential duties and responsibilities:****
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
All Front Desk Associate duties and responsibilities:
- Patient intake (Dual and medical licensed locations only)
- Full understanding of our Primary Patient Program and its benefits
- Customer check in
- Full understanding of our Silver Seeds membership program and its benefits
- Identification verification
- Proper phone and email etiquette
- Vendor and Visitor Check-in Protocol
- Updating online product menus
- In house, Colorado Pot Guide, Leafly, etc.
Understand and fully utilize SSFCs Point of Sale (POS) system, Flowhub:
- Register use
- Opening and Closing drawers
- Utilizing only the register assigned
- Dropping cash from drawers
- Buying change
- Processing payment
- Voiding Transactions
- Returns
- Checking in Primary Patients and Silver Seeds Customers
- Using discounts, points, coupons
- Adding products into virtual shopping carts in POS
- Troubleshooting our POS
- Exit Procedures
Adhere to SSFC cash handling policies and procedures
Assist with the completion of daily store operations
Assist with daily inventory audit procedures
Maintaining knowledge of basic company security requirements
****Requirements****
****Essential qualifications:****
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Experience in a similar capacity of retail and customer service
Knowledge of basic computer functions and working on various software and programs
Good written and verbal communication skills
Must have obtained a valid support or key badge from the Colorado Marijuana Enforcement Division prior to date of hire
Must be able to individually lift up to 25 lbs
Must be able to sit, stand, stoop, crouch, reach and lift for long periods of time
* * Silver Stem Fine Cannabis has a mandatory vaccination policy except for medical and/or religious exceptions for not receiving the COVID-19 vaccine. All employees must be fully vaccinated against COVID-19 or be in the process of getting fully vaccinated prior to the start date. All employees must provide truthful and accurate information about their COVID-19 vaccination status * *
**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions**
**Wages:**
$14.77 - $15.50 hourly base
*Annual and hourly base salaries do not include monthly or quarterly bonuses.*