Job Details
Description
Are you a self-motivated multitasker who loves interacting with people? We're looking for a positive and professional part-time to full-time Customer Service Representative to be the face of our practice. The preferred candidate is punctual, reliable, and has schedule flexibility.
You'll welcome visitors, clients, and their pets to our brand new facility, answer phone calls and emails, sort and deliver mail, schedule appointments, complete daily office tasks, and assist us with other operations as needed in a busy environment.
The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team that has a variety of personalities.
If this sounds like you, apply today!
Responsibilities
Take all incoming phone calls and respond to emails to ensure the appropriate people receive all relevant information
Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
Assist with additional administrative tasks such as data entry, copying, downloading and linking files, and client communication by phone, email, text, etc.
Communicate clearly in a fast-moving ever-changing environment
Adapt quickly to change
Have love and willingness to serve and assist clients, fellow employees, and the pets we care for
Qualifications
Must have graduated high school, received a G.E.D., or equivalent
Has previous experience with word processing programs and basic Windows computer skills
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Well-versed in taking telephone calls and remaining calm in stressful situations
1+ year of fast-paced receptionist experience or veterinary practice job experience preferred
Have the ability to manage multiple digital communication platforms
Self-motivated to do daily tasks and keep yourself busy. A can-do attitude is a must!
Physically able to carry 40 pounds
Adaptable and flexible
Willingness to be helpful to everyone, both clients and fellow employees