Job Details
Overview
Summary:
The Construction Product Sales Representative will identify, develop, sell and service customers in the ready-mix/concrete and building materials market. Responsible for consulting, bidding projects, customer service, generating new business, retaining/growing existing business and participating in trade associations and community involvement for assigned territories.
Principal Duties and Responsibilities:
Sales:
- Prepare quotes for customers providing information on pricing in accordance with established pricing matrix, quality of products, and services
- Place orders with appropriate department and monitor product and delivery of order
- Create a clear business strategy for key accounts (increase share, protect existing customer base, communicate new value-added products and services, etc.)
- Prepare projected business outlook for assigned territories
- Compile information and prepare accurate sales reports
Customer/Employee Relations:
- Develop and maintain strong relationships with new and existing customer base within assigned territories
- Collaborate with Billing and Credit Departments to provide efficient resolutions to instill customer satisfaction
- Assist Operation Managers, Dispatchers and Technical Services as required for customer service, project status reports, and resolution of problems
- Act on leads and referrals while identifying new prospects
- Actively participate in networking events such as community events, industry events, trade associations, meetings, seminars and non-profit activities to promote the company products and services
- Field customer complaints/problems regarding billing, quality, quantity, and service
- Entertain customers to develop and enhance effective customer relations
- Demonstrate a commitment to communicating, improving, and adhering to company safety policies
- Meet all safety guidelines when on construction sites and company operations
- Participate in continuing education to be advanced in industry knowledge
- Adhere to company policies
Global Responsibilities:
- Regular attendance and physical presence at work is an essential function of this position
- This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs
Qualifications:
Education/Specialized Knowledge/Professional Certifications:
- High School Diploma or equivalent required
- Bachelor s degree preferred
- General knowledge of Construction Building Materials
- A solid understanding of the Construction Building Materials industry, competition, and business opportunities
Experience:
- Construction Building Materials sales experience preferred
Skills/Abilities:
- Excellent aptitude for customer service
- Competitive and highly motivated
- Proficient in Microsoft Suite
- Able to communicate effectively with customers and coworkers
- Able to multi-task in a fast-paced environment
- Effective problem solver
Working Conditions:
- Operation within a professional office environment
- Driving to assigned territory and visiting job sites
- Operation within job site which includes outdoors, some exposure to extremes in temperature, moisture, dust, and noise
- Frequent periods of standing and walking on wet, dry, even, and uneven surfaces
- Occasional exposure to moving equipment and machinery parts
- Routine usage of standard office equipment such as computers, phones, photocopiers and filing cabinets
- Flexible hours as needed
- Local travel required 80% of the time - occasional domestic travel required
Physical Requirements:
- Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
- Must be able to sit and drive for extended periods of time
- Occasionally required to climb up/down ladders, steps, and navigate construction sites
- Occasionally required to balance, stoop, kneel, crouch or crawl
- Must be able to maneuver in and around our plants, yards, and jobsites as necessary
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, veteran status, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
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