Key Account Manager


Job Details

Company Summary

Founded in 1979, Manzo Food Brokers is a family-owned and operated company passionate about the food industry and the manufacturers we represent. We represent companies that are nationally recognized as supplying the highest quality food products.



About the Position

This role is responsible for building and maintaining strong relationships with key retail clients, understanding promotional and marketing campaigns, track and enter activities into the customer s portal and ensuring customer s satisfaction with products and services.


We are seeking an individual with a proven track record of supporting sales and great customer service with supermarket chains like Publix/SEG, and overseeing 9+ field merchandisers. This person will track, analyze and report on promotional and sales activity.


Ideal candidate will have experience in the Deli/Dairy department.


The ideal candidate is self-motivated, with outstanding communications skills and is passionate about providing excellent customer service.


Requirements include


Working closely with management, this person will track sales and marketing campaigns and promotions, with the intent to grow sales within established accounts in the retail supermarket channels.



Responsibilities

  • Manage relationships and increase sales volume to current customers through new item introductions, marketing, promotions, line extensions, and maintenance of existing product lines.
  • Provide and analyze sales goals, performance and forecasting.
  • Maintain knowledge of new/emerging products, services, and markets to sustain and grow vendor product sales and market share
  • Increase productivity and effectiveness through weekly, monthly, and quarterly reporting (product sales, market status, trends, customer preferences, etc.)
  • Ensure accurate and timely submission of customer promotional contracts and pricing though customer portals
  • Coordinate with retail merchandisers to execute in-store plans
  • Manage internal updates related to planning system, merchandising calendar, and distribution
  • Ensure all sales/promotions are processed in an efficient and accurate manner into the customer portal
  • Track data and create reports regarding market conditions, sales results, team earnings, etc.


Qualifications & Skills

  • 5+ years minimum experience working in a sales or analytical role within the retail supermarket sector.
  • Direct account customer service experience working with key supermarket chains (Publix, SEG) a must
  • Experience with Deli/Dairy preferred.
  • Successful record of selling into large retail chains/independent retail accounts
  • Substantial experience with syndicated data (Nielsen, IRI, SPINS, etc)
  • Self-motivated, with strong initiative and ability to work independently.
  • Excellent time management and organizational skills.
  • Must have strong organization, communication, and multi-tasking skills with an ability to prioritize tasks
  • Proven analytic, organizational and follow through skills
  • Positive, energetic and enthusiastic, with a can-do attitude; team-first player
  • Excellent verbal/written/presentation and communication skills
  • Passionate about providing excellent customer service
  • Experienced with entering data into customer portals
  • Thrive in a multi-tasking, fast-paced environment
  • Overall attention to detail is a must
  • Ability to build positive relationships
  • Able to work well independently and as part of the team
  • Positive sales personality, passionate about growing company and customer s sales



**This position requires someone to be in the office. May require to be in the field and meet with customers and merchandisers and therefore require a valid driving license, own/lease vehicle, and proof of insurance; ability to incur travel expenses for reimbursement



Benefits

PTO

401(k) +matching

Health insurance

Vision insurance

Dental insurance

Life insurance

Bonus opportunities


Schedule:

Monday to Friday

Weekend availability, rarely but possible


Job Type:

Full-time


Work Location:

Corporate office





 MANZO FOOD BROKERS

 05/20/2024

 Miami,FL