Job Details
We are looking for high-caliber, motivated hospitality professionals who are as equally passionate about extraordinary guest service. We are an engaging leadership team that requires high performance and commitment.
TenTen's menu highlights craveable, shareable dishes, from the freshest sashimi and sushi to flavor-forward robata, Japanese-style grilled meats and vegetables. The bar offers a full sake selection, cocktails inspired by Japanese flavors and a curated wine and beer list.
We offer a competitive salary, bonus program, Medical/Dental/Vision for you and your family/dependents and parking!
What to Expect
- Oversees and directs the seamless running of day-to-day operations
- Supports the delivery of outstanding guest service while ensuring that all financial and statutory requirements are met
- In cooperation with key stakeholders, develops and implements strategy for operational management and development, meeting agreed organizational performance plans within agreed budgets and timeframes
- Manages and controls department expenditure, staying within agreed budgets and being cognizant of P/L for venue
- Administrative responsibilities including P&L analysis, maintaining budgets, costs of goods, labor costs, expenses, overtime, inventory and customer feedback
- Communicates on a regular basis with key stakeholders regarding venue performance and operations
- Challenged on a daily basis to raise the standard and influence others
- Ensures maintenance and cleanliness of restaurant with specific focus on departmental health department food standards, OSHA, Fire & Life Safety Regulations
- Participating in service by guiding, directing and observing service on a nightly basis
Leading the Team - Be passionate about food, an eye for detail and a team oriented
- Demonstrate care, empathy, listening, clear direction and collaboration everyday with the team
- Must have strong leadership skills with the ability to mentor and energize a diverse team
- Is actively involved in the selection, development/performance and separation of team members
- Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and all aspects of performance management of team
- Partners with Culinary leadership to ensure operational and service expectations are defined and delivered
- Champion and adhere to all Company standards and policies
- Conducts meaningful daily preshifts for all FOH team members
- Maintains team morale, addressing any and all issues with care and efficiency
Desired Qualifications - Minimum of five (5+) years of high volume restaurant leadership experience
- Proven knowledge of creating and maintaining a beverage program with wine, spirts and sake is desirable
- Proven knowledge of commonly-used concepts, practices and procedures in a restaurant is required
- Extensive understanding of guest service and importance of the guest experience
- Proven ability to accurately calculate P&L and implement spending changes is required
- Must have flexibility and be adaptable to all types of changes
- Must be polished, professional, friendly, dynamic and able to multitask
- Proven ability to coach and mentor
- Must be able to create fun in a fast-paced and stressful environment
- Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
- A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position
Nova and our partner projects are committed to fostering a diverse environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.