Job Details
Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job Description
NYC Health + Hospitals' Corporate Supply Chain is an enterprise-wide centralized department comprised of Strategic Sourcing, Vendor Diversity, Materials Management, Purchasing and Business Solutions. Working closely with, facility-based materials management, distribution and logistics and enterprise-wide support services.
The Directorof Business Solutions will assist the Senior Director of Procurement and Business Solutions in evaluating business needs and identifying gaps in processes. The role works closely with internal team members, stakeholders, IT and participating facilities' staff to support system wide initiatives to drive supply chain automation and improve operational efficiencies.
Responsibilities include managing supply chain applications and day to day operations, leveraging applications to increase electronic data transactions, streamlining the procure- to-pay process, serving as a subject matter expert on implementation and system upgrade projects and building and maintaining a supply chain reporting library. The Director will have operational expertise, technical skills, project management, leadership and oversight for supply chain initiatives managed or supported by the Senior Director of Procurement and Business Solutions and Chief Procurement Officer.
Summary of Duties and Responsibilities:
1. Operational Performance
Ensure the functional integrity of the PeopleSoft ERP system.
Interact with internal departments and third-party business partners to swiftly resolve any issues impacting workflows or data accuracy.
Serve as an operational resource for internal team members for expedited problem identification and resolution
Adhere and assist with business operations and project specific quality documents i.e. training guides, functional and technical requirements
Ensure active communication with all external and internal constituencies to establish strong relationships that are complimentary and consistent with organizational goals and strategic needs.
Develops and manages best-practices and tools for performance improvement plan execution and management.
Ability to coordinate or manage multiple projects.
2. Strategic Planning
Identify continuous process improvement initiatives and devise the best course of action to execute.
Support the implementation of various projects (Bluebin, EPIC, Peoplesoft, Cardinal Valuelink transition) including: scope, deliverables, configuration, testing, final production turnover.
Analyze data to identify opportunities and develop actionable improvements to better manage business needs.
3. Collaboration and Communication
Coordinate all inventory data tasks with Materials Management team: Central Office + Facilities
Establish and maintains collaborative relationships within the system in order to obtain information and content from providers and colleagues to foster successful process improvements.
Serve as the liaison by understanding and interpreting business requirements
4. Manage professional development and training of direct reports
5. Detail oriented work ethic, with strong communication critical thinking and analytical skills.
6. All other Duties as Assigned
Minimum Qualifications
1. A Baccalaureate Degree in Business Administration, Computer Science, Management or other related discipline from an accredited college or university; and,
2. Six years of satisfactory, full-time paid responsible experience in information processing, program management, systems development or related activity in a large governmental agency, hospital or health care facility, or hospital-related business firm, three years of which shall have been in a managerial capacity; or,
3. A Master's Degree in Business Administration, Computer Science or other related discipline, and five years experience as outlined above, one of which must have been in a managerial capacity; or,
4. A satisfactory equivalent combination of education and experience.
Department Preferences
- Master's Degree in Business Administration or Master of Health Administration
- High degree of proficiency in Microsoft Excel
- Ability to develop and maintain databases for project and department functions
- Global Healthcare Exchange (GHX)
- Peoplesoft FSCM and/or ERP implementations and maintenance
- Previous, healthcare, supply chain management , Peoplesoft or materials management experience
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs