Job Details
** Position Description**
**Online Sales Consultant** Job Category **Sales / Marketing** Market Location **VA - Northern Virginia** Location **VA - Fairfax** NVR has been helping families build their happily ever after since 1948. As a Top 5 US homebuilder, were committed to quality and to our customers and we take pride in the nearly 500,000 new homes we have sold and built across the country. Working in the homebuilding industry is tangible and rewarding, but not every job at NVR requires a hard hat. We dont just sell and build new homes; we also manage teams, acquire land, manufacture materials, provide mortgages to our customers, and provide corporate support to NVRs multi-billion dollar business operations.
**Online Sales Consultant**, youll be an integral part of the regions sales team. Youll be the liaison between online leads and the community sales team. Your knack for discovering details, building excitement, and scheduling qualified appointments with interested prospects will lead to incremental sales. Your ability to provide a superior level of customer service that creates loyal NVR customers will help you excel.
**Primary Responsibilities**
* Direct management of web leads and offer prompt follow up (via phone, email & text) with your region's online inquiries to help achieve NVRs sales plans.
* Utilize the systems and tools provided to update customer details and preferences.
* Be knowledgeable on all active and upcoming communities to effectively identify the best community to meet the customers needs.
* Pre-qualify and assess needs of all customers to match them with appropriate NVR communities.
* Remain knowledgeable on product availability and general pricing to clearly communicate to the customers.
* Create an exceptional customer experience.
* Set sales appointments for customers with community based sales team.
* Provide feedback to the Marketing and Sales teams regarding web lead quality and trends identified through the follow up process.
* Visit communities periodically to foster collaboration with the sales team and to gain valuable trends and insights to improve our customer experience and lead conversion
* This position will require working evening hours and weekend hours. This is a 40 hour a week position.
**Qualifications**
* 2 years experience in lead management or sales
* Strong planning & organizational skills
* Excellent oral & written communication skills
* Strong computer skills & working knowledge of lead management systems
* Bachelors degree preferred
**Life at NVR**
At NVR, your desire to excel is matched by our commitment to your success and well give you the tools and industry knowledge you need. Our management team is tenured and talented, nearly 80% of them promoted from within, so youll find mentors who can share their knowledge, provide career guidance and encourage your success.
NVR also offers benefits among the best in the industry that reflect the strong commitment we have to all of our employees.
* Competitive Compensation
* Home Purchase Discount
* Mortgage and Settlement Services Discounts
* Comprehensive Health, Life and Disability Insurance
* 401(k) (Full-time employees are eligible to contribute immediately)
* Employee Stock Ownership Program
* Vacation and Holidays
In addition to the traditional benefits, we offer all our employees stock ownership through a profit sharing trust as part of our retirement savings package. NVR has had the highest Earnings Per Share growth rate in the homebuilding industry for the past 10 years, so as we grow financially, so do you.
We are an Equal Opportunity Employer.
Drug Testing and Credit Check are required.
Applicants must be legally entitled to work in the United States, as NVR does not provide visa sponsorships.
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