Job Details
We are a John Deere dealer with 36 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. At Quality Equipment, we pride ourselves on our commitment to our customers, our employees, and our community. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.
Our work culture is ethical, entrepreneurial, and hard working. We work with excellent people every day our customers and our co-workers. Our work is challenging and offers a great deal of variety in the tasks we do. At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our customers with commitment and integrity.
We offer the opportunity for stable, rewarding, and challenging work with a large and growing company which still maintains the feel of a small business. At Quality Equipment, there are opportunities to grow and advance in your career.
We are currently looking for a Field Service Technician to join us in our Fuquay-Varina store.
BASIC FUNCTIONS AND RESPONSIBILITIES:
Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag
Management Solutions (AMS) products
Responsible for the disassembly, assembly, and repair of components and machines
Performs all service tasks as assigned by the Service Manager
Prepares all forms (detail of work performed on repair orders) required in conjunction with job
assignments
Reports any additional work required on equipment to the Service Manager, for proper and safe
operation by the customer
Participates in all training programs as directed by the Service Manager
Accounts for all time and for all materials used in performing work duties
Maintains a clean work area and performs work in a neat and orderly fashion
Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition
or are unsafe for use
Follows all safety rules and regulations in performing work assignments
EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS:
High School Diploma or equivalent experience required
1+ year(s) of experience performing service repairs
Ability to write diagnosis and work completed on routine reports (repair orders)
Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems
Ability to use personal computer and various types of diagnostic equipment
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals
Ability to perform basic repairs and required maintenance using special tools and equipment
following Technical Manual procedures
Ability to speak effectively one-on-one with customers
Ability to operate vehicles and equipment used for diagnostic purposes
Valid driver s license required for potential driving situations
Ability to operate a forklift, preferred
Must possess set of tools
PHYSICAL DEMANDS:
Weight Requirements: Lifting up to 50 lbs.
Mobility: Squatting, bending, lifting, reaching, twisting, standing, and sitting
Visual: Working with PC, smart devices, and close detailed work
Driving: Occasional Short and long distances
Dexterity: Ability to grasp and manipulate standard tools and office equipment
Noise: Medium to High
Our employees receive competitive wages and can participate in the benefits which currently include medical and dental insurance, flexible spending account, life insurance, paid time off, paid holidays, a 401(K) program with employer match and a company discount. In addition, Quality Equipment provides significant paid training and opportunities for professional and personal development. Our goal is for our employees to reach their full potential.