Job Details
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Position Summary:
As our Customer Success Operations Specialist, you will assist with project allocation and various administrative initiatives for the Customer Success Organization (CSO). This high paced role supports several teams and is integral in ensuring accuracy of data records related to project assignments, software provisioning requests, and the like. You will support administrative activities that include the use of many different software systems and should have some level of technical proficiency.
This role has a defined term.
What you'll get:
- An Inspiring Culture. Invested teammates, belonging groups, and a socially determined culture
- Meaningful Work. Innovative products and solutions with real life impact for people and organizations
- Career Growth. Stellar training and an unwavering commitment to your growth and success
- Life Flexibility. Time to care for yourself, your loved ones, and your community
- Industry Leadership. A highly reputable, fast growing and consistently profitable organization
- Real Rewards. Competitive and transparent pay practices, wellbeing programs and benefits with choice
What you'll do:- Disposition discontinuation cases
- Research system configurations and enable functionality, as assigned
- Research and provision customer access to the NAVEX Community
- Support various administrative projects as assigned
What you'll need:- Experience using Salesforce.com is a plus, but not required
- Attention to detail, excellent follow through and reliability, and the ability to work efficiently with high levels of accuracy
- The ability to manage multiple tasks simultaneously and work within fixed deadlines
- Flexibility to adjust to dynamic work environment
- The propensity to learn and assimilate new information quickly
- Excellent written and verbal communication and presentation skills and experience engaging with people across a variety of levels with diverse backgrounds
Rate of pay for this role is $20.00 per hour.
We're an equal opportunity employer, including all disability and veteran status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!