Job Details
** Mortgage Sales Manager - Orlando, Florida**
**Job Category****:** Mortgage **Requisition Number****:** MORTG008582 Showing 1 location **Job Details**
**Description**
SUMMARY/OBJECTIVES
The Mortgage Sales Manager is a producing sales manager who is also responsible for mortgage loan production for a specific geographic area. They direct and manage the sales activities of a region or group of residential Mortgage Loan Officers (8 or more), ensuring profitability, market share growth, and a high level of customer service. This person will recruit, hire, train, and manage a team of new and existing Mortgage Loan Officers to maximize mortgage loan sales efforts. They are also responsible for ensuring their team is producing high quality loans which meet South State Bank guidelines. Strong sales and organizational skills are essential. This position Insures compliance with South State Bank Code of Conduct and other operating procedures.
**ESSENTIAL FUNCTIONS**
Recruits, hires, trains, and manages Mortgage Loan Officers to meet their assigned growth plan.
* Manages employees, setting goals and objectives; trains, motivates, mentors and disciplines staff; assesses performance and makes salary recommendations.
* Assigns work to subordinate personnel, providing instruction and answering questions; coordinates the scheduling and completion of work by determining operational priorities and resolving work load problems; reviews work for accuracy and completeness; evaluates work techniques and methods for conformance to established standards.
* Analyzes pertinent financial and credit data, and recommends loans for approval or rejection.
* Implements department operating policies and procedures and monitors for compliance.
* Manages the mortgage referral program.
* Partners with and is a referral resource for the Retail Bank and Wealth Management.
* Counsels with and assists in the training and development of all subordinates.
* Receives loan applications from loan officers and reviews documents received to ensure all necessary forms have been completed prior to starting loan packaging procedures.
* Supervises loan origination in assigned region assuring compliance with all related laws and regulations.
* Provides on-the-job training to new employees; explains methods and procedures.
* Establishes and maintains open communication with Operations.
* Actively participates in the local real estate community by attending real estate board sponsored events and functions.
* Conducts presentations at real estate office sales meetings, homebuyers seminars, and financing workshops.
* Keeps informed of trends and developments in the local real estate market, as well as changing rules and regulations pertaining to both portfolio and investor mortgages.
* Produces annual mortgage loan volume of $12 million.
* Insures compliance with South State Bank Code of Conduct and other operating policies and procedures. Completes compliance training, adheres to all anti-money laundering guidelines and procedures and all regulatory requirements.
**OTHER DUTIES**
* Accepts and performs other duties as determined to be essential.
**COMPETENCIES**
* **Coaching ** Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback and making or eliciting specific suggestions for improvement in a manner that builds confidence and self-esteem. Takes time to assist and provides specific, detailed follow-up.
* **Collaborative Leadership ** Takes into account the organization as a whole when making decisions. Separates ones own interest from organizational interest in order to make the best possible judgments for the company. Promotes and generates cooperation among ones peers in leadership to achieve a collective outcome.
* **Delegation -** Utilizes direct reports effectively by allocating decision-making and other responsibilities to the appropriate person. Encourages others to set own deadlines within the constraints of assignment and hold them accountable for meeting the deadline. Clearly communicates expectations or boundaries.
Qualifications and Education Requirements
* **Education**: Bachelors Degree in Business Administration, Finance or related mortgage sales experience.
* **Experience**: 8 to 10 years experience as a Mortgage Loan Officer with 3 to 5 years experience managing mortgage loan sales along with a history of successful mortgage lender recruitment preferred; previous related experience in a financial institution preferred (local market). Must be team oriented and customer first driven with a history of managing a team of 5 or more high performing sales people to successful achievement of goals. Previous portfolio lending experience preferred. A full understanding of secondary market underwriting and the ability to understand and execute on P&L issues required.
* **Knowledge**: Knowledge of FNMA, FHLMC, FHA/VA/USDA service guidelines preferred.
**TRAINING REQUIREMENTS/CLASSES**
Required annual compliance training.
RECOMMENDED ADDITIONAL TRAINING
Supervisory Responsibility
This position has supervisory responsibilities.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers.
TRAVEL
This position does require regional travel.
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