Job Details
** Guest Service Agent**
** Guest Service Agent**
** Courtyard by Marriott Philadelphia Coatesville/Exton**
600 Manor Avenue
Coatesville , PA 19320
Telephone (610) ###-####
Website
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**Courtyard by Marriott Philadelphia Coatesville/Exton**
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Posted February 14, 2022
> Be A Part of Our Passionate & Committed Team! **Guest Service Agent**
**Come Join the Waterford Hotel Group Team!**
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to wow our customers, we invite you to explore a career with Waterford Hotel Group.
**The Ideal Candidate for this Position**
We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must.
**Job Description**
This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible.
**Job Requirements**
* Must be an outgoing, positive, friendly person.
* Must be able to work a flexible schedule including nights, weekends and holidays.
* Previous customer service experience preferred
* Previous hotel experience a plus, but not required
* You must be able to pass a thorough background check.
**Benefits**
**We offer our eligible Associates a number of benefits to enhance their health and well-being:**
* Group insurance, including medical, dental, vision and company-paid life insurance
* Paid time off including vacation days, personal days and holidays
* Company-matched 401(k) plan
* Voluntary benefits including short term disability, accident, life and critical illness
* Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
EOE/M/F/D/V
**Courtyard by Marriott Philadelphia Coatesville/Exton**
125 Room Hotel
**Our Hotel**
This Coatesville hotel features the a state-of-the-art lobby with inviting, flexible spaces to work or relax in, Wi-Fi throughout and access to the latest news and weather via our GoBoard. The Bistro-Eat, Drink, Connect provides guests with healthy food and beverage offerings for breakfast and dinner. All guestrooms feature new flat screen TV's. The Courtyard Philadelphia Coatesville is just off the Route 30 Bypass, Coatesville Exit for Route 82 and is midway between Philadelphia and Lancaster - home to the PA Dutch and Amish Country. Many guests take advantage of our location close to Exton, PA, whether traveling for business or pleasure.
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