Job Details
Customer Care: Customer Care Operations FS - CuFu - Customer Care Additional Jobs Additional Jobs Graduate / Entry Level Full-Time ...@zalando.de Phillip Hudewenz Zalando CC Int. SE & Co. KG **Customer Care Specialist for our Danish Market**
**Zalando CC Int. SE & Co. KG**
E-Mail senden Kopiert You are the voice and ear of Zalando and the first contact person for our Danish speaking customers. Youll handle inquiries via telephone, email and chat about delivery, returns, payments and a lot more!
****WHERE YOUR EXPERTISE IS NEEDED****
* Deliver calm and smart decisions in high-pressured situations while paying attention to detail
* Define and solve our Danish customers queries in a timely manner
* Think fast and work proactively and always keep on top of things in a dynamic, fast-paced environment
****WHAT WERE LOOKING FOR****
* Regardless of your background, you are customer focused and passionate about excellent customer service
* Fluent in Danish in written and spoken form, you always find the right words in every situation. You also possess good English skills
* Focused even under pressure, you take the right conclusion from our customers feedback and actively support the improvement of our customer service. You know your way around a computer
****PERKS AT WORK****
* A motivated and multinational team of experts to inspire and support you. Theres no time for boredom at our modern office in Friedrichshain!
* A detailed, fully compensated new starter training. Furthermore, you can look forward to comprehensive on the job trainings and personal development opportunities in a rapidly growing company
* We offer a pleasant work atmosphere and shift schedules planned in advance with 40 hours per week.
*We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.*
****ABOUT ZALANDO****
Zalando is Europes leading online platform for fashion, connecting customers, brands and partners across 23 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 42 million active customers through diverse skill-sets, interests and languages our teams choose to use.
Zalandos success also tells the story of our exceptional Customer Care team. We love welcoming new colleagues who join us in creating the worlds best online fashion experience.
Please note that all applications must be completed using the online form - we do not accept applications via e-mail.
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