Job Details
Job description
A Marketing PROJECT MANAGER on the Client Relations Team is responsible for the planning, coordination and execution of projects and services for a portfolio of clients across a variety of industries. The role supports an experienced Client Services Director in developing and implementing marketing objectives and strategies to reach a client s goal(s).
An ideal candidate should have the project management, analytical, organizational and decision-making skills necessary to assist in keeping projects on time and within budget.
Overview of Duties & Responsibilities:
Primary responsibilities of the Marketing Project Manager include:
First 3-6 months:
Supporting the Client Services Manager/Director in coordinating projects and services for five-seven clients simultaneously
Gathering and assembling background information and analyses
Planning and managing projects and tasks within a project management software from beginning to end
Establishing clear and thorough direction for all departments to successfully execute their role(s) in the project Organizing project assets
Developing and managing schedules/deadlines as well as project scope, timeline, and budget
Managing feedback and requests from internal and external stakeholders Reviewing edits and updates for accuracy and best practices
Evaluating and monitoring campaign/project performance on an ongoing basis by analyzing key metrics and reviewing comprehensive reports
Attending and participating in client meetings
Preparing client-facing agendas, status updates and takeaways/follow-up
Supporting the Manger/Director in the development of estimates for existing clients
Observing discovery and proposal meetings with potential clients
Scheduling and preparing for meetings
Developing understanding of account innerworkings and client relationships
Providing event support as needed working closely with the agency s event staff
Establishing and maintain strong working relations with internal team members and external vendors
Within 7-12 months (& beyond):
Responsibilities noted above
Leading select client meetings independently or with very little support
Note: Additional clients may be added to the Project Manager s portfolio based on capacity and scope
Providing proactive consultation to clients
Leading and executing day-to-day client activities, including responding to and initiating client phone calls and emails
Participating in new business meetings, proposal development and presentation
Developing and pitching campaign strategy, new tactics and ideas to clients
Qualifications:
A bachelor s degree in marketing, advertising, public relations, business administration or a related field, and at least three years of experience in the field.
Past work experience as a marketing/account coordinator or similar role.
Knowledge of traditional and digital marketing, content marketing, public relations and social media marketing required.
Experience in communicating with and presenting to clients, written and verbal, required.
Familiarity with social media management and advertising (Facebook, Instagram, LinkedIn, Twitter, Google My Business, Houzz) required.
Knowledge of WordPress, Canva, MailChimp, Constant Contact and experience in online review monitoring preferred but not required.
Skill Set:
Excellent communication and interpersonal skills
High level of organization, prioritization and decision-making skills
Detail oriented and analytical
Strong work ethic and self-motivated
High computer competency (Office 365 Suite, Project Management Tools, Adobe Acrobat)
Outgoing and comfortable engaging in social situations
Professional conduct within and outside office while conducting agency business