Job Details
Job Title: Technical Consultant II
Pay rate: Can go upto $48 per hour.
Duration: 04/13/2025
W2 contract only (No C2C)
Location- Marion, NC, 28752
Summary:
At Client s we re passionate about building software that solves problems. We count on our IT Site Reliability Leads to empower users with IT services, solutions and operations essential to their day-to-day productivity, enabling them to pursue Client s mission to save and sustain lives.
The IT Site Reliability Lead is responsible for ensuring that all IT services, solutions and operations are being delivered with quality, timeliness and reliability. This role will require a combination of technical, analytical, and problem-solving skills, and works closely with IT and business leaders at the site, at Global IT Centers, and at locations around the world.
Essential Duties and Responsibilities:
- site IT services in line with quality, reliability and cost expectations.
- for Margin Improvement Projects delivery.
- site incident and request tickets to ensure they are resolved within SLA and that root cause is identified and addressed.
- that critical site applications are available, patched, backed up and supported by business and IT owners.
- adoption of enterprise digital technologies, methodologies and solutions.
- the roadmap for site reliability improvements and synchronize upgrades, patching and project efforts with site downtime windows.
- with supporting partners and IT teams including on site support, remote desktop support, TCS to maintain IT site reliability targets.
- and maintain site reliability targets that support the site s compelling business need (CBN).
- site digital literacy, organization change management and IT updates as required to support enterprise initiatives.
Qualifications and Experience:
- years of experience in manufacturing IT operations, preferably leading IT programs and projects or leading an IT service or solutions team within a site.
- software or hardware implementation experience.
- experience working across functions and levels to drive site level IT results.
- in a multicultural and global environment.
- self-starter.
- training and knowledge sharing.
- and/or Experience
- degree in Computer Science, Telecommunications, or related field preferred or relevant work experience.
- of Industry 4.0 and connected devices in the manufacturing space.
*** If this position may be interested to you, please email me back at ...@kellyservices.com (with your most up to date resume in word format) and advise the best time and number at which you can be reached****