Job Details
** Hotel Operations Supervisor - FT**
**Job Category****:** Operations **Requisition Number****:** OPERA005598 Showing 1 location **Job Details**
**Description**
The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel, located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel with 3 floors, 135 suites and 3 meeting rooms offers the "home away from home" experience to our guests. We are currently looking for an Operations Supervisor. This is a full-time supervisor position that requires associates to work AM and/or PM shifts including weekends (open availability needed).
This position is responsible for assisting to oversee the operations of the hotel which include housekeeping, front office and engineering.
This positions includes:
* Assist in assigning rooms to housekeepers/houseman
* Inspecting and/or cleaning rooms as required
* Covering Front Desk/Night Audit and or Breakfast Attendant duties as required
* Responding to service recovery issues
* Training staff
* Assist with scheduling
* Purchasing supplies/vendor relations
**EDUCATION/EXPERIENCE**
* High school graduate. College degree preferred.
* Must have 2-4 years of progressive experience as a supervisor in a hotel or a related field.
* Must have 2-4 years of experience in housekeeping
* Must have 2-4 years experience in guest services/front desk
* Must have valid drivers license.
Relevant military experience in a comparable capacity
The Residence Inn Pleasanton provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to ...@pleasantonri.com or call 925-###-#### to let us know the nature of your request.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
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**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)