Job Details
**Front Desk Receptionist-Venice Family Clinic**
Work Location
**Los Angeles,CA**
Job **#22089**
Work Hours
**M-F; 8-5p.m.**
Employment Type
**career**
Duration
**Indefinite**
Salary Range
**$19.78 $27.73 Hourly**
Posted Date
**January 20, 2022**
Location Commute Method Commute Method You can make a difference in peoples lives every day. When you join UCLA Health, youll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
**Responsibilities**
In this role, you will perform a full range of reception and financial screening duties for the low-income and homeless patients of a community based, primary health care clinic. You will provide exceptional customer service to all internal and external customers and assist with difficult situations as they arise. You will also ensure that all appointments are filled on a daily basis and answer, screen and triage a high volume of incoming calls; verify financial and geographic eligibility; and, schedule patients according to their assigned provider. You will verify and update patient demographics in NextGen.
**Qualifications**
* Demonstrated work experience in front office reception in an allied healthcare setting Required
* Ability to prioritize and organize workload to optimize efficiency and complete assignments on schedule Required
* Ability to prioritize and multi-task Required
* Knowledge of University policies and procedures regarding release of medical records Required
* Strong verbal, written and social communication skills to obtain and convey information Required
* Interpersonal skills to interact professionally and diplomatically with persons of diverse social, cultural, and economic backgrounds Required
* Excel in problem solving and conflict resolution skills Required
* Take initiative in providing excellent customer service to patients Required
* Ability to effectively foster good working relationships with patients, administrators, providers and volunteers Required
* Ability to stay composed when confronted by difficult patients or situations and respond professionally Required
* Working knowledge of Microsoft Office, EHR/EDR and other computer programs Required
* Knowledge of dental and medical terminology Required
* Bilingual in English/Spanish language Required
* Other duties as assigned Required
**ORLANDO**
Theres a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
**DR. ISLA GARRAWAY**
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.