Permanent Full-time Work From Home Position - Inbound Customer Service (Spanish)


Job Details

* PA, USA

* $12.50+

* Hourly

* Full Time

*Health, dental, vision, attendance incentives, and other fringe benefits!*

Disabled Veterans Solutions (DVS) is a nationally provider of full-service enterprise level call center solutions. As a Service-Disabled Veteran Owned Small Business (SDVOSB) we want to give back to all Veterans and Family members, plus individuals who are military friendly by offering long term meaningful employment.

DVS supports Federal and State Government entities as well as Fortune 500 companies, mostly surrounding programs that are in the Health and Human Services (HHS) area. Simply put, our employees help others in need and truly service our callers.

Most of our open positions will be remote advocates to fulfill our growth and internal career progression, but we also have other specific needs.

We are devoted to providing meaningful employment, competitive pay, an attendance-based incentive plan to reward our dedicated employees with up to an additional $1.50 per hour, a comprehensive benefit package, and advancement opportunities. If you are a service minded individual who has a passion for helping others, we invite you to apply. Through our professional onboarding and learning center activities, we will build on your skills and allow you to make an impact for good.

If you are looking for employment that provides more than just monetary satisfaction, we invite you to apply.

Employment is open to all qualified, yet we especially encourage Service-Disabled Veterans, Veterans, and Military Family members to apply.

**Required Qualifications, Education and Experience:**

* Intermediate to advanced computer skills, including proficiency in typing, data entry, and navigating online resources.

* High quality customer service skills

* Strong oral and written communication skills

* Strong attendance, including punctuality

* Post-secondary education preferred

* Ability to successfully pass a thorough background check, to include criminal background, credit history, and drug screen

**Benefits:**

* Also inquire about health, dental, vision, and other fringe benefits available to eligible employees!

* Competitive base pay, plus attendance based incentive plan

* Exciting growth opportunities

* Professional and team oriented workplace culture

Maintains and processes shipments for the Club in accordance with Company policies and procedures by developing and posting delivery schedules;

compiling and organizing receiving reports; verifying merchandise counts; routing merchandise to proper locations; and paying expenses.

Receives merchandise for the Facility, and organizes and maintains the Receiving area by following Company procedures, utilizing equipment

appropriately; merchandising; and completing required documentation.

Tracks and processes claims by returning damaged goods; handling liquidation merchandise; maintaining and cleaning the clearance area; and

utilizing technology to capture required reporting and documentation.

Maintains safety of facility by following all safety standards, procedures, and guidelines; conducting safety sweeps; following proper forklift spotting

procedures; following proper procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and

correcting and/or reporting unsafe situations to facility management.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy;

and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other

business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and

recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

* 401(k)

* 401(k) matching

* Dental insurance

* Employee discount

* Health insurance

* Life insurance

* Paid time off

* Retirement plan

* Tuition reimbursement

* Vision insurance

Schedule:

* 8 hour shift

Supplemental Pay:

* Bonus pay

Ability to commute/relocate:

* Sterling, VA 20166: Reliably commute or planning to relocate before starting work (Preferred)

Education:

* High school or equivalent (Preferred)

Work Location: One location

Location (city, state or zip code) You must select a location. Education status You must select an education status answer. Seeking for You must select a seeking status answer.





 Disabled Veteran Solutions

 05/14/2024

 All cities,PA