Job Details
Date Posted: 04/26/2024
Hiring Organization: Rose International
Position Number: 463007
Job Title: Workstation PC Technician
Job Location: Harbor City, CA, USA, 90710
Work Model: Onsite
Shift:
100% onsite
Monday-Friday
40 hours per week
Employment Type: Temporary
Estimated Duration (In months): 26
Min Hourly Rate ($): 22.00
Max Hourly Rate ($): 23.00
Must Have Skills/Attributes: MS Excel, MS Office, MS Word
Job Description
**Only those lawfully authorized to work in the designated country associated with the position will be considered. **
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client s business needs and requirements. **
Interview:
* 1 round - virtual/TEAMS interview
Certifications Required:
* This role requires LA Fire/Safety Certification. Must be completed by candidate (at candidate's cost) before the start of assignment, if selected.
Travel Information:
* Candidate will be traveling from site to site for PC refresh each day
* Candidate will not be asked to drive more than a 50-mile radius and will be reimbursed for mileage
Skills Required:
* Years of Experience: 2+ years (client facing)
* Minimum 2 years' experience with PC support, including deployment
* Minimum 2 years' experience with PC hardware troubleshooting and repair. Well-versed in installing windows, software, applications
* Minimum 1-year experience with direct client interaction and proven customer service. Ability to follow written and verbal instructions
* Extensive experience in profile management and data transfer
* Advanced user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
Soft Skills Required:
* Adaptable to change in process or required activities
* Attention to detail
* Demonstrated ability to read and understand technical manuals and schematics
* Quick learner
* Proven ability to manage multiple tasks simultaneously while maintaining quality results
* Professional appearance and behavior, including punctuality
* Known for working efficiently with minimal supervision
* Committed to learn and relate technical concepts promptly
Responsibilities:
* Manage incoming and outgoing assets
* Prepare systems for deployment. Scan existing asset for applications and settings
* Interview clients to identify special considerations and other settings
* Use Client tools to execute PC activity
* Collaborate with teammates to identify process improvements
* Escalate quickly when issues arise
* Assist other technicians as needed
ENVIRONMENT DETAILS:
Lifting:
What is the maximum amount that someone may lift?
* 50 lbs. (requires 2 people)
How frequently would the person be lifting to this max pound level?
* As needed at least once a week
What is the average amount that someone may lift?
* 20 lbs.
How frequently would the person be lifting to the average pound level?
* As needed at least once a week
Equipment:
What is the max value of the equipment that someone may be asked to carry in their personal vehicle?
* 2 to 3 systems total value approximately, anything beyond that we need to be made aware as the site is not following proper Sox controls
How frequently would travel occur where equipment would be transported in personal vehicle?
* Anytime a technician is doing a remote refresh, they will carry said equipment in car, this could be daily
What is the average distance that equipment may be transported in personal vehicle?
* Most site average distance is 20 miles
Driving:
Will Workstation PC Technician contingent workers be asked to drive a client vehicle for any purpose?
* We have sites that have Client Vehicle fleet, and the techs are trained and certified before being granted or asked to drive a Client Vehicle, part of the certification ensure insurance coverage through Client.
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.