Job Details
We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Charleston, WV location.
Role: Customer Service Representative
Location: Charleston, WV
Mode of Hire: Full Time
Skills Required:
1-2 years of Customer services experience .
Providing an excellent customer experience via phone
Negotiating and completing save/service order requests from customers.
Working with customers patiently, tactfully, and efficiently
Accurately informing customers of various fees and adjustments.
Providing options to the customer based on product and service needs.
Active listening skills. Promoting and/saving products and services
Ability to follow tactical call flows to optimize the customer experience.