Job Details
FRONT COUNTER SALES / CUSTOMER SERVICE / CSR
Job Overview
Dustless Air Filter Company is looking for a hardworking candidate to join our amazing team.
As a CSR you will be responsible for understanding the requirements and specifications of customers related to our Filtration Products, providing solutions, and resolving any issues about these products.
Responsibilities:
*Provide excellent customer service by assisting customers promptly, courteously, and efficiently. Processing orders in person, by phone, and by email
*Outstanding communication and organization skills with a TEAM attitude.
*Ability to learn and retain product knowledge and provide customers with the best possible solution.
*Experience handling cash/credit card transactions and daily cash reconciliation.
*Understand/learn our Inventory and Sales Order software. Sage 100 experience is a plus. You will be asked to generate customer invoices, receipts, quotes, and purchase orders. Vendor billing on 3rdparty portals with supporting documentation performed daily.
*CSRs generate Monthly Service work orders and participate in month-end close and Annual Inventory. Occasionally you may be asked to assist in pulling customer orders, tracking backorders, and following up with Customer/Vendor concerns.
*Windows Office, Excel, and Outlook Email knowledge is a must.
*Maintain customer records.
* Ensure office space is clean and organized at all times.
*Participate in all relevant employee training programs.
Job Requirements:
High School Diploma or GED
Strong work ethic
Computer skills, typing & 10key
Mathematical Skills Ability to add, subtract, multiply, and divide to calculate discounts, proportions, and or percentages.
Reasoning ability Able to carry out instructions and apply common sense understanding to solve problems
Valid Driver s License
Clear background check to include driving record.
Schedule:
8 hours shift Monday through Friday (7:30 am-4:30 pm)
Benefits Include:
Healthcare Benefits (Medical, Dental, Vision, Life available)
- 401(k)
- Dental Insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Expected hours: 40+ per week
$16 TO $20 AN HOUR