Job Details
To apply for the current open position listing, enter " Customer Service Representative in St. Louis, MO " below. **Warner Communications**
** Application for Employment**
Warner Communications is an equal opportunity employer. Warner Communications does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law. **Personal Information**
*Incomplete information could disqualify you from further consideration. Please complete all fields.* NameAddressEmail AddressHome Phone #Mobile Phone #*If yes, please provide company names and details:**If no, explain:* **Employment Desired**
Date you can startHourly rate/Salary desiredPosition desired **Referral Source**
*Explain* **Education**
High SchoolCollege or UniversityTrade, Business, or Correspondence School **Employment History**
Include your last seven (7) years of employment history, including periods of unemployment, starting with the most recent and working backwards in time. *Incomplete information could disqualify you from further consideration. Please complete all fields.*? *If yes, explain.* OPTIONAL: Upload a cover letter and rsum in one (1) combined document. Use PDF or Microsoft Word format. Upload File Max file size 10MB. Uploading... fileuploaded.jpg Upload failed. Max size for files is 10 MB. Please read carefully before submitting your application. I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Warner Communications to hire me. If I am hired, I understand that either Warner Communications or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Warner Communications has the authority to make any assurance to the contrary.
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I attest by submitting this application that I have given to Warner Communications true and complete information on this application. No requested information has been concealed. I authorize Warner Communications to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. I agree and wish to submit my application now. THIS APPLICATION IS VALID ONLY FOR 60 DAYS FROM THE DATE THAT IT'S SUBMITTED. **Major Duties**
**Job Summary:**
The **Customer Service Representative** will interact with Warners customers by addressing inquiries and resolving complaints. The position also requires administrative work as it relates to customer service needs.
**Job Responsibilities**:
* Interacts with customers via telephone, email, or in person to provide support and information on assigned products and/or services.
* Ensures that appropriate actions are taken to resolve customers problems and concerns.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.
* Administrative tasks related to order entry, invoices, and communication with customers.
* Performs other related duties as assigned.
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**Knowledge/Education**
Experience in Customer Service needed
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Comfortable with technology
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High School Diploma or GED
**Skills/Abilities**
?**Required Skills/Abilities:**
* Greet customers in a friendly and helpful manner at all times.
* Ability to prioritize duties daily based on emergency need and/or time sensitive issues.
* Sense of urgency regarding customers emergency related issues.
* Excellent written communication skills with the ability to write professional correspondence.
* Strong oral communication skills including active listening.
* Service-oriented and able to resolve customer grievances.
* Proficient computer skills with the ability to learn new software. This will include high level of comfort with Microsoft Office Suite, including Excel.
* Knowledge of, or ability to learn, product, service, or area of customer service specialization.
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**Job Requirements/Additional Info:**
* Handling equipment can be dirty at times and incumbent will need to be comfortable with this. Ability to dress casually.
* Must be able to lift up to 25 pounds at times.
* Warner is a small company and there is a limited amount of growth opportunity.
* This position is probably best for people starting out early in career or who are not looking for fast-track promotional opportunities at this ti
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**Benefits May Include**
Health Care Insurance, Life Insurance, Paid Time Off, Vacation, Holidays, Birthday Holiday, Option to purchase ALFAC benefits
Please upload and submit your rsum (in PDF or Microsoft Word format) below. Thank you! Your submission has been received. Oops! Something went wrong while submitting the form. Watch the short video below, as our president Steve Guller shares with you what makes our organization unique and why you may be interested in joining our team.
Contact us below if you don't see an opening that fits your skill set or location requirements, but you believe you would be a good fit for our team.