Job Details
**Restaurant Manager - Fine Dining**
* 3000 Canyons Resort Dr, Park City, UT
* Full-time
**Company Description**
**ABOUT WESTGATE RESORTS**
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
**About Westgate Park City**
The award-winning Westgate Park City Resort & Spa lies in the heart of the Canyons Village base at Park City Mountain. Surrounded by world-class skiing and year-round mountain adventure, Westgate Park City Resort & Spa provides a dynamic and rewarding work atmosphere. Whether theyre artists attending the Sundance Film Festival, athletes training and competing at the Utah Olympic Park, or individuals and families seeking a mountain getaway, our guests come from all corners of the globe. Join our team and with us welcome the world to Park City.
**Job Description**
**Summary**
To ensure objectives are met in the Restaurant. Responsible for complete restaurant organization. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through subordinate supervisors.
**Responsibilities**
* Maintains current and accurate standard operating procedural manuals to include service standards, cash handling procedures, menu item preparation, specifications, safety and security, purchasing, ordering, receiving, stocking, requisitioning and internal audit policies.
* Train supervisory staff to follow up and maintain standards.
* Responsible for staff training programs and sales incentive programs which support increasing sales, achievement of budgeted check averages and increase profits.
* Conduct formal performance evaluations of all Restaurant staff.
* Responsible for providing excellent service to owners and guests alike.
* Prepare and adjust work schedules for the entire staff to ensure presence of requisite labor force on each shift with objective to meet customer service standards budgeted guidelines.
* Organize regularly scheduled training classes and meetings with the entire staff of each area.
* Discipline individual staff in accordance to company guidelines.
* Authorize discounted/complimentary Guest Relation checks within department guidelines.
* Responsible for New Hire staff selection, interviewing, orientation and department training. All to be conducted within company/department guidelines.
* Develop and implement outlets on-going staff training programs.
* Provide detailed training to all staff specific to compliance responsibilities to State Health Regulations.
* Prepare weekly revenue forecasts and staff work schedules within established "staffing guidelines".
* Control "front of house" operating expenses in accordance with weekly sales per budget
* Operate outlets within budgeted guidelines.
* Participate in company monthly Goals & Measurements Program.
* Maintains each outlets par stock per department procedure.
* Administers liquor/beverage requisitions per department procedure.
* Ensures adherence to beverage controls per company and department policies.
* Performs POS System voids, management functions and programming within department procedures.
* Researches/tracks missing check reports.
* Responds to guest inquiries, complaints in a professional and urgent manner.
* Ensures adherence to all defined department/company standard operating procedures within department.
* Enforces proper buffet/special event F&B check/cash controls.
* Audits Guests checks, documenting irregularities, cash control violations.
* Observes staff opening/running/closing outlet procedures, maintains current documents checklist.
* Maintains accurate outlet analytical information throughout the year to support budget planning.
* Documents staff call-in/tardiness.
* Enforces staff, company and department grooming policies.
* Recognizes/praises staff extraordinary service, rewards staff utilizing "David Dollars" and other employee programs.
* Other duties as assigned.
**Qualifications**
**EDUCATION and/or EXPERIENCE**
Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
Must have full service dining experience
Must have training skills and previous training experience
**CERTIFICATES, LICENSES, REGISTRATIONS**
Food Handlers Certification required within 30 days of Hire, must be maintained on a current/valid status. Must successfully attend Company Mandatory Manager Training programs.
**Additional Information**
* FREE Epic Locals Season Ski Pass
* FREE Ski & Snowboard Equipment Rentals
* $2.00 in meals in Team Member Breakroom
* Comprehensive health benefits medical, dental and vision
* Paid Time Off (PTO) vacation, sick, personal
* Paid Holidays
* 401K with generous company match
* Get access to your pay as you need it with our Daily Pay benefit
* Wellness Programs
* Tuition Assistance
* Fun, family culture
* Employee Assistance Program (EAP)
* Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
* Advancement & development opportunities
* Community Involvement Programs
* Westgate Resorts prides ourselves on the safety of our team members. Team members are required to be vaccinated against Covid-19. Some exemptions may apply. Must provide proof of being fully or partially vaccinated against COVID-19 prior to start of employment
**Job Location**
Restaurant Manager - Fine Dining
* 3000 Canyons Resort Dr, Park City, UT
* Full-time